Sarah Murray Email & Phone Number

Denver, Colorado, United States

· Onboarding new users and educating them on verticals of the platform that would assist in cultivating a successful online presence for their specific purpose. users by troubleshooting their technical issues and proposition meaningful suggestions that will help improve their online presence.· Specialize in de-escalation and billing related inquiries..

Denver, Colorado, United States

· Seeking prospects and qualifying new homebuyers for security systems by outbound calling realtors. Emphasizing the need for security and value in installing a system in their new home.· Building relationships with realtors and creating a pipeline of trust and loyalty that benefits all parties involved, i.e the realtor, the homebuyer and myself. · Running.

Denver, Colorado, United States

• Overseeing all aspects of the front office between all shifts alongside the Front Office Manager and Assistant Front Office Manager.
• Welcoming guests and cultivating an extraordinary and memorable experience at a luxury standard.
• Training new agents on daily operations such as check-in, check-out, room service, appropriately handling phone calls and cash and credit transactions.
• Attending meetings with different department heads to help improve the day to day operations of the hotel.
• Appropriately resolving any and all guest conflicts in a timely manner that ensures positive results for both the guest and the business.

Burlington, MA

• Overseeing all aspects of the front office between all shifts alongside the Front Office Manager and Assistant Front Office Manager.
• Providing a structured training program to train all new hires on all shift rotations in accordance to guest and hotel needs.
• Creating Standard Operating Procedures and managing brand standards across all departments.
• Handling accounting functions within the front office such as account reconciliation and hotel-wide statistics.
• Demonstrate the ability to resolve guest complaints and issues quickly and effectively while including all necessary departments.