Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.Observe.AI is trusted by hundreds of customers and partners, including 23&Me, 2U, Alcon Laboratories, Concentrix, National Debt Relief, and Pearson. Backed by $88M in total funding from Menlo Ventures, Scale Ventures, Nexus Ventures, Next47, NGP Capital, Emergent Ventures, and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.

Leading sales and education efforts to expand agent and MSP portfolios around UCaaS, CCaaS, SD-WAN, productivity, infrastructure, and continuity tools.

Newly created position to implement a channel program catering to SIs, Master Agents and BPOs.Responsible for building and cultivating lasting, meaningful relationships with the Talkdesk channel partner community (Salesforce Cloud Alliance Partners and other SaaS and telecom consultants / resellers), BPOs and Master Agents.• Project managing the execution of related strategic initiatives• Organizing and coordinating sales methodology and product training for partners located in North America, Canada and EMEA• Owning the development of onboarding and enablement program, tracking progress to ensure new partners ramp effectively and efficiently to achieve and exceed annual quotas and financial objectives • Led the design and rollout of the Talkdesk Partner Portal• Driving and managing efforts from start to finish to develop a strategy for cutting edge referral and reseller programs• Partnering with cross-functional internal teams to ensure the proper systems, data and processes are in place to support overall channel strategy• Managing all partner-related conferences/events including Opentalk, Dreamforce, Channel Partners Conference and IT Expo• Q3, 2016: 107% • Q1, 2017: 130% of $1.375M quota• Q2, 2017: 125% of $1.375M quota

Hootsuite social media dashboard enables enterprises to maximize the effectiveness and efficiency of their social media outreach and listening efforts. With the Enterprise offering, clients receive VIP training, service, and significant benefits from using a more powerful selection of tools and functionality.Advanced functionality includes tools for identifying and activating key influencers, audience engagement, team collaboration, real time marketing, global account security and comprehensive analytics for end-to-end measurement and ROI reporting.•Hootsuite Enterprise, SoutheastPipeline AchievementQ3, 2015: 110%•UberVU via HootsuitePipeline AchievementQ2, 2015: 101%

Cisco Meraki brings the benefits of the cloud to edge and branch networks, delivering easy-to-manage wireless, switching, and security solutions that enable customers to seize new business opportunities and reduce operational cost. Whether securing iPads in an enterprise or blanketing a campus with WiFi, Cisco Meraki networks simply work.Cisco Meraki offers a complete cloud-managed product family including wireless LAN, Ethernet switches, security appliances, and mobile device management, all built to simplify the challenges of modern, device and application-centric networks.• Responsible for onboarding, nurturing and generating pipeline from channel partners (VARs, DMRs, Distributors) to increase sales in the New England territory.•Member of Future Sales Leaders Program• Facilitated sales process from prospect to close, including accurate forecasting and exceeding quarterly sales quotas. • Goal Achievement, FY Aug-July:Q4, 2013: 235%Q1, 2014: 118%Q2, 2014: 110%Q4, 2014: 153% (Hustler Award Q4, 2014)Q1, 2015: 101%

Bank of America Merchant Services is a premier payments company providing the technology, innovative products, and industry track record for businesses.-Reported to the Sales Manager, met and exceeded outside sales quotas and increased revenue through account retention and new business acquisition. Partnered with 13 banking centers and managed over 25 personal bankers to drive sales and referrals. -Averaged 18 new relationships and $50k+ in POS revenue per month-Averaged 307% to goal in recurring revenue and 194% to goal in total revenue

Bank of America is one of the world’s largest financial institutions, serving individual consumers, small businesses, middle-market businesses and large corporations with a full range of banking, investing, and other financial and risk management products and services.-Reported to the Branch Manager, coached employees to drive banking center results, managed customer relations and banking center partners-Brought center audit score from fail to passing within first quarter-Achieved 95-110% of quarterly goals on overall scorecard-Maintained 90-100% of goal by second quarter from 60%