Michael Snyder Email & Phone Number

Pensacola, Florida

Pensacola, Florida Area

Responsible for setting the corporate vision for the Public Safety Software Suite. Responsible for product requirements process; soliciting input from customers, prospects, partners, sales, engineering, external market trends and competitors in defining a cohesive set of deliverables that are market-driven Provide product direction to a premier public safety product suite which includes Computer Aided Dispatch (CAD), GIS Mapping, Records Management System (RMS), Jail Management System (JMS), and Mobile Computer Terminals (MCT).First in market to field a law enforcement data sharing network utilizing NIEM standards and web services. Service is utilized by local, state and federal agencies to search, link, analyze, and share criminal justice information such as, incident/case reports, incarceration data on a real time basis

Pensacola, Florida Area

Oversee team responsible for product management of public safety product suite to include computer aided dispatch (CAD), GIS, records management system (RMS), jail management system (JMS), and mobile computer terminals (MCT).* Responsible for product requirements process; soliciting input from customers, prospects, partners, sales, engineering, external market trends and competitors in defining a cohesive set of deliverables that are market-driven * Produce Market Requirements Definition (MRD), and Functional Descriptions for existing and new products. Devise effective processes with Engineering to effectively communicate these requirements throughout the Engineering team. * Designed GIS Mapping system for computer aided dispatch (CAD) system utilizing AVL, driving time determined closest unit recommendations and a dynamic run card processing engine that greatly reduces customer configuration and maintenance. * Develop and cultivate strategic relationships with business partners

Pensacola, Florida Area

Responsible for assessing customer requirements and presenting solutions that consistently exceeded management expectations. Expertise and strong communicative skills led to selection as main spokesperson for market presentations. * Review and construct responses to requests for proposal ensuring product compatibility with customers requirements * Transition projects to project management role during contract award and negotiations * Strong liaison between sales/marketing team, software engineering, and project management * Provided detailed suggested product roadmap to upper management based on analysis of competition and gap analysis on responses to requests for proposals. * Led development, testing and fielding of new products including; Case Management, Evidence Management, Incident Reporting, Warrant processing, Master Name File Management.

Team lead for development, testing and fielding of records management system (RMS) * Analyzed, designed, developed and debugged Law Enforcement CAD & RMS applications * Converted project specifications and procedures to detailed logical flow for coding into development environment * Worked with customers and marketing to develop new or custom features to software products/services * Design and administrator Microsoft SQL Server database environment * Led development, testing and fielding of new products including; Civil Process, Fleet Management, Evidence Management, Incident Reporting, Warrant processing, Master Name File Management.

Milton, Florida

Sworn Florida law enforcement officer. Familiar with all aspects of law enforcement agency operations.Provide assistance and guidance on the use of technology in daily operations.

Sworn Florida law enforcement officer.Primary responsibility was to augment and supplement the regular Deputy Sheriffs in a variety of assignments.

Implemented and managed large Microsoft Server Domain Developed security policies to safeguard computer network against accidental and/or unauthorized access, destruction, or disclosure Designed and constructed software modules and forms completion system utilized agency wide. Responsible for ensuring security and availability of secure law enforcement network

Eglin Air Force Base, Florida

• Responsible for leading a Center effort in programming radar simulators used to evaluate the effectiveness of US Aircraft radar jamming techniques against rapidly changing foreign missile systems• Additional Duty interest in computer technology quickly led to his fine-tuning of emergency information security directives to be adapted and incorporated for center and command-wide implementation