Jessica Snyder Email & Phone Number

Davenport University

Greater Grand Rapids, Michigan Area

As the person who assists overseeing the dining services operation as a whole, steadfastly works to ensure that the expectations of the client are met and/or exceeded, while responding to market trends and customer demands. As a departmental leader, ensures that the Dining Services Management team works professionally together, while producing desired outcomes in a fiscally responsible manner.

Greater Grand Rapids, Michigan Area

Directs and coordinates all aspects of the catering activities and camps and conferences within the University; catering events of all sizes and scope. Oversee all marketing and promotions for dining services. Maintains excellent public relations with customers, vendors, staff and the community. Facilitates all training, development and productivity measures for staff members. Consistently looks for opportunities to improve operations and present the best final product possible.

Greater Grand Rapids, Michigan Area

Coordinates and supervises all catering activities within the operation Maintains excellent public relations with all customers, clients, staff, vendors, and the community,achieves high levels of customer and client satisfaction ; Communicates professional with clients during events to assure their needs are met. Participates operating budgets, through a system of planning and control procedures; estimating and forecasting sales volume, monitoring production volumes and staffing needs, and adjusting as needed. Trains and develops employees to ensure maximum productivity is attained and morale is at high level. Hires, scheduling, time keeping, performance appraisals, and disciplinary actions of retail and catering staff Perfected EMS system (event management system) computer system and trained Davenport employees how to use. Coordinates camps and conferences

Holland, Michigan

Ran restaurant with no supervision Planned weddings & other events Did daily sales reports Worked on marketing and advertising Hired and terminated employees

Holland, Michigan

Ran restaurant with no supervision Hired and terminated employees Managed and scheduled twenty employees Trained employees Payroll