Sofía Antonella Valentini Email & Phone Number

Argentina

Mendoza, Argentina

• Provide expert support to Integrations Associates to help them overcome obstacles in their projects.• Define, document, and continuously improve best practices for standard integration implementations and project management.• Lead the onboarding program for new Integrations Associates, ensuring a smooth transition into their roles.• Regularly assess team proficiency and implement strategies for continuous improvement.• Identify enhancements to the tools and processes used by associates and create and track feature requests with relevant teams.• Maintain and evolve documentation, including templates for presentations, email communications, and implementation project plans.• Facilitate effective communication between clients, third parties, and internal teams to maximize efficiency in project interactions.

Implementation and management of standard integrations, enabling seamless connectivity between Avature and third-party systems through APIs and advanced technologies. Ensured the smooth operation of both internal and external systems, optimizing operational efficiency and enhancing business processes.• Provided technical support to clients and stakeholders, clearly explaining integration processes to both technical and non-technical audiences.• Successfully implemented integrations by adhering to documentation and best practices, ensuring accurate configurations and conducting tests to validate functionality.• Managed integration projects end-to-end, keeping stakeholders informed of progress, timelines, and effectively resolving issues through in-depth analysis.• Collaborated with internal teams and guided clients through third-party requirements, thoroughly documenting each phase of the integration process while committing to continuous learning and improvement.

Argentina

Specialized in configuring the Avature platform according to design guidelines and client specifications. Ensured thorough documentation of decisions, configurations, and requirements to maintain transparency and consistency across projects.• Managed client feedback, translating it into configuration adjustments or requirement updates to meet evolving needs.• Prepared cases for cross-team collaboration, facilitating smooth communication between different departments.• Led smaller-scale projects or components within larger initiatives, ensuring timely and accurate execution.

Bordeaux, Nouvelle Aquitaine, France

Participation in railway and catenary renewal projects focused on initiatives in Nouvelle-Aquitaine and Paris.

Engineer, Industrial Engineer

Academic Exchange, Engineer

6-month academic exchange in Nantes, France Energy and environmental transitions.