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Sofia C. Email & Phone Number

Sales Support & Operations Manager at NextLink Group
Location: France, France, France 9 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
NextLink Group
Role
Sales Support & Operations Manager
Location
France, France, France
Company size
76 employees

Who is Sofia C.? Overview

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Quick answer

Sofia C. is listed as Sales Support & Operations Manager at NextLink Group, a company with 76 employees, based in France, France, France. AeroLeads shows a matched LinkedIn profile for Sofia C..

Sofia C. previously worked as Sales Support Operations Manager at Nextlink Group and Consultant Care & Sales Admin Team at Nextlink Group. Sofia C. holds Bachelor Of Arts - Ba, Art/Art Studies, General from Esfv.

Company email context

Email format at NextLink Group

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NextLink Group

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Profile bio

About Sofia C.

Approachable and experienced customer service professional, dedicated to providing excellent assistance and making customers happy.With a broad knowledge of customer service in diverse industries, I have accumulated extensive skills from transaction handling to complaint resolution. I can comfortably handle different customers and inquiries to drive customer satisfaction.

Current workplace

Sofia C.'s current company

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NextLink Group
Nextlink Group
Sales Support & Operations Manager
lausanne, vaud, switzerland
Website
next-link.ch
Employees
76
AeroLeads page
Company profile
View company profile Email format
9 roles · 17 years

Sofia C. work experience

A career timeline built from the work history available for this profile.

Sales Support Operations Manager

Current
Nextlink Group

France

Nov 2024 - Present

Consultant Care & Sales Admin Team

Current
Nextlink Group

France

- Oversee onboarding and offboarding processes for consultants, ensuring smooth transitions and maintaining ongoing communication for continuous support.- Prepare and manage monthly timesheets, travel coordination, and expense reports.- Maintain and update the CRM system with accurate consultant information to facilitate seamless operations.- Ensure client.

Dec 2022 - Present

Customer Service For Spanish Amazon Vendor

Current
Ergonauts/81 Brands

Remote

  • Responsible for an Amazon Seller in the Spanish market
  • Assisted customers with inquiries, issues, and concerns by providing relevant information
  • Provided information on product, shipping and service questions
  • Maintained and organized the online customer account database
2019 - Present ~7 yrs 5 mos

Guest Service Representative

The Bicester Village Shopping Collection

Remote

  • Email support for Guests and Luxury Shops (B2C - B2B)
  • Provide outstanding customer service through clients' travel portals in 9 private shopping villages
  • Contribute e ectively and assist in dealing with customer requests by liaising with travel providersand tourism teams at each village
  • Ensure all complaints or issues are resolved to a high standard and within the timescales set out inKPIs
2019 - 2020 ~1 yr

Customer Relations Specialist

Nda

Remote

  • Content Writer (B2C-B2B)
  • Processed a range of documentation and entered information into databases
  • Produce complete and accurate content for travel websites
  • Compose travel reviews of countries & places based on personal experiences
2017 - 2019 ~2 yrs

Itunes Store Advisor

Apple

Ireland

  • Tier 1 Phone and Chat support for English customers for iTunes Store, App Store, and Apple ID-related queries
  • Provide outstanding customer service within Apple standards
  • Provide Technical and Customer support to iTunes Store via phone and chat
  • Handled customer complaints with empathy and composure
  • Trained, coached, and supervised new sta members
2015 - 2017 ~2 yrs

Technical Support Advisor

Google

Barcelona, Catalonia, Spain

  • Phone and email support B2C
  • Assisting clients with complex technical issues requiring in-depth problem solving
  • Tested potential xes and solutions to reported issues
  • Comprehensively followed up cases that had been resolved to ensure that proposed solutions had been e ffective
2014 - 2015 ~1 yr

Customer Service Specialist

Booking.Com

Amsterdam, North Holland, Netherlands

  • Phone and email support for Guests and Hotels (B2C - B2B)
  • Assisted customers with inquiries, issues, and concerns by providing relevant information inEnglish and Portuguese
  • Responded to 50 + emails a day: solving any issues, assisting clients with any questions, processing refunds, and o ering personalized responses
  • Assisted in providing customer satisfaction by providing customers with refunds, vouchers, and promotional o ffers
2012 - 2013 ~1 yr

Customer Service Representative

Acn

Amsterdam, North Holland, Netherlands

  • Phone and email support for a phone service provider (B2C - B2B)
  • Assisted customers with inquiries, issues and concerns by providing relevant information in Portuguese
  • Provided information on product, shipping and service questions
  • Help with account management, invoicing and technical support Level 1
2009 - 2011 ~2 yrs
Team & coworkers

Colleagues at NextLink Group

Other employees you can reach at next-link.ch. View company contacts for 76 employees →

MC Mukesh Chand Mukesh Chand Colleague at Nextlink GroupLucknow, Uttar Pradesh, India, India View → JK Javed Khan Javed Khan Colleague at Nextlink GroupLondon, England, United Kingdom, United Kingdom View → DP Damian Perrin Damian Perrin Colleague at Nextlink GroupBarcelona, Catalonia, Spain, Spain View → AS Aleksandra Stoch Aleksandra Stoch Colleague at Nextlink GroupWarsaw, Mazowieckie, Poland, Poland View → MM Mukesh Mangal Mukesh Mangal Colleague at Nextlink GroupBengaluru, Karnataka, India, India View → MD Martin Dutnell Martin Dutnell Colleague at Nextlink GroupGreater Málaga Metropolitan Area, Spain View → SM Sana Mak Sana Mak Colleague at Nextlink GroupGreater Barcelona Metropolitan Area, Spain View → RE Riyad El Mahfoudi Riyad El Mahfoudi Colleague at Nextlink GroupCasablanca, Casablanca-Settat, Morocco, Morocco View → LS Lakshita Sharma Lakshita Sharma Colleague at Nextlink GroupUnited Kingdom, United Kingdom View → IB Isaac Biroue Isaac Biroue Colleague at Nextlink GroupCasablanca Metropolitan Area, Morocco View →
2 education records

Sofia C. education

Bachelor Of Arts - Ba, Art/Art Studies, General

Esfv

Bachelor'S Degree, Veterinary/Animal Health Technology/Technician And Veterinary Assistant

International Career Institute

Activities and Societies: Volunteering - PawPaws Veterinary Clinic, Cork, Ireland - May 2015

FAQ

Frequently asked questions about Sofia C.

Quick answers generated from the profile data available on this page.

What company does Sofia C. work for?

Sofia C. works for NextLink Group.

What is Sofia C.'s role at NextLink Group?

Sofia C. is listed as Sales Support & Operations Manager at NextLink Group.

Where is Sofia C. based?

Sofia C. is based in France, France, France while working with NextLink Group.

What companies has Sofia C. worked for?

Sofia C. has worked for Nextlink Group, Ergonauts/81 Brands, The Bicester Village Shopping Collection, Nda, and Apple.

Who are Sofia C.'s colleagues at NextLink Group?

Sofia C.'s colleagues at NextLink Group include Mukesh Chand, Javed Khan, Damian Perrin, Aleksandra Stoch, and Mukesh Mangal.

How can I contact Sofia C.?

You can use AeroLeads to view verified contact signals for Sofia C. at NextLink Group, including work email, phone, and LinkedIn data when available.

What schools did Sofia C. attend?

Sofia C. holds Bachelor Of Arts - Ba, Art/Art Studies, General from Esfv.

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