Sofia Huerta Email & Phone Number

Vancouver, Wa, Us

The Human Resources Administrator performs a support function to all aspects of human resources activities, including staffing, payroll, training, benefits, EHS functions, employee relations and HR metrics. The Human Resources Administrator acts as a member of the Human Resources Team whose ultimate mission is to provide outstanding customer service in developing, implementing and maintaining human resource systems that support ConMet’s vision.Conducts new employee onboarding.Prepares and maintains accurate and timely reports that are necessary to carry out the functions of the Human Resources Department. Prepares reports for management, as necessary or under request. Assists with tracking of contractor needs, status and communication with the staffing agency along with the temporary employee conversion process.Assists with the recruitment and selection process by posting job openings and develops recruitment process, including interview scheduling.Prepares report of working hours of temporary and permanent employees. Develops HR training materials and conduct training for employees.Conduct EHS training for employees and maintain records. Maintain record of Incidents Reports and assist in investigation and corrective action review.Interprets and explain company policies related to human resources activity. Addresses employee complaints and conduct related investigations.Addresses employee conflicts and conduct viable solutions. Coordinates employee screening activities (e.g. physical and drug screening).Sorts and distributes employee checks.Assists with Open Enrollment.Coordinates employee event planning.Keep employee files organized. Works safely and without injury through adherence to all safety rules and guidelines.

Dallas, Tx, Us

Give support in HR needs for the staff in Dominican Republic.Pay payroll to employees. Create J&S service invoices in MAS 200 for clients in Dominican Republic.Make wire transfers in general and payments of federal payroll taxes for Dominican Republic.Give administrative support to the Accounting Department when needed.

Established HR policies and procedures for Iberostar The Club. Identified staff vacancies and recruit, interview and select applicants. Met with all new hires to explain benefits, guidelines and procedures. Advised managers on organizational policy matters and recommend needed changes. Served as a link between Outsourcing and employees by handing questions, interpreting and administering contracts and helping resolving work-related problems to foster positive environment. Make payroll for employees including a record of working hours, deductions, hires, firings, transfers, etc. and coordinated payments with Outsourcing. Responded to employee issues and questions in a timely manner. Created company job descriptions. Created employee's handbook. Served as a link between Iberostar Playa Paraiso and Iberostar The Club by combining HR policies and corporate standards (uniforms, behavior policies, etc.)

Dallas, Tx, Us

Directly supervised the HR department regarding payroll (social security and benefits) and oversaw the procedure for new hires.Negotiated and/or reviewed contract conditions with providers (insurances, payroll services), vendors, clients, and warehouse leases.Negotiated and studied credit options to get better deals on operable company vehicles.Obtained and annually updated business licenses to legally operate in Quintana Roo State. Obtained and annually updated vehicle business licenses to legally operate in Quintana Roo State and federal highways. Actively participated in administrative and accounting audits collecting all documentation required from auditors. Certified as a legal representative in order to attend labor demands and make several legal procedures on behalf of the company (business and labor matters). Executed several treasury functions including management of checkbooks and daily bank transfers.

Dallas, Tx, Us

Was solely responsible for setting up and operating the HR Department. Initiated HR practices and objectives. Played an integral role in developing and implementing programs and strategies in support of maximizing human capital and achieving performance goals. Led performance management processes including salary and payroll administration, promotions and performance improvements.Involved in solving labor conflicts (employees and negotiations with unions), helping to reach a common understanding. Launched and conducted a new hire orientation program spanning medical benefits, disabilities, insurances and company background. Coordinated training program, selecting content and sourcing training vendors. Conducted follow up services and monitoring for new employees.Stayed in constant sync with departmental staffing needs (job functions and requirements) to prevent missing out on hiring opportunities.Executed several employee performance appraisals in order to efficiently evaluate work progress. Carried out motivational programs to reinforce moral in employees. Scoured classified advertisements, online databases and job bulletins boards, and other similar resources to identify potential candidates to fill the staffing needs. Organized and submitted all required employee documentation to management when due or upon their making a direct request for it. Created manuals of policies and procedures and translate them into English, as well as, provided training to ensure their effectiveness. Coordinated and conducted several events to integrate employees into the company’s needs and culture. I was also in charge of coordinating annual general meetings and employee reunions.

Dallas, Tx, Us

Answered and directed incoming calls. Organized and scheduled appointments. Wrote and distributed e-mails, correspondence, memos, letters, faxes and forms. Ordered office supplies and researched new deals and suppliers. Maintained contact lists. Booked travel arrangements. Provided general support to visitors. Acted as the point of contact for internal and external clients. Attended weekly meetings and took notes for following up.Gave administrative support to the areas of Accounting and Administration.

Mérida, Quintana Roo, Mx

Attended weekly staff meetings and BEO's meetings. Elaborate daily of all events taking place in Moon Palace and send this information to all Directors and Managers in property. Respond to or appropriately refer all requests that come in by phone, e-mail, or in person to the office. Work independently and take initiative to complete tasks and projects as assigned. Assist with the compilation of administrative such as occupancy reports, room condition reports, conference schedules, etc. Assist in preparing facilities prior to the arrival of conference groups. Assist with the inventory and report the condition of rooms and common areas prior to, during and after each visit.

Windsor, Berkshire, Gb

Helped customers with planning and booking reservations.Provided customer service support if they needed payment confirmations or if they had issues navigating the hotel website to book a stay. Encouraged (or required) to upsell and promote relevant travel packages to customers. Offered advice to customers if they had any question about directions to the hotel, or restaurants and attractions in the surrounding area. Answered and direct incoming calls.

Welcomed and greeted guests. Answered and directed incoming calls. Informed guests of hotel rates and services. Make and confirmed reservations for guests. Ensured proper room allocations. Executed Check-in and Check-out. Maintained clear and accurate record of guests room bookings. Provided accurate information about local attractions and services,

Bachelor Of Business Administration (B.B.A.), Human Resources Management And Services

Spanish Teacher, Education

Diploma Of Human Resources Management

Interpreter-Translator, English-Spanish