• Manage portfolio in the UK&I across construction, manufacturing, and pharmaceutical industries for Gartner for Finance and Gartner for CFOs.• Interact with C-level executives to deliver actionable insights that drive smarter decisions and stronger performance.• Responsible for client retention, business development, and growth territory management.

Gartner is the leading research and advisory that delivers actionable, objective insights to executives & their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organizations most critical priorities by sharing proven best practices profiled from the most progressive companies.I primarily support C-Suite, Finance clients across a portfolio of ~60 companies within a wide range industries. I've developed in-depth knowledge of my clients' businesses, industries, and their business objectives to deliver exceptional service & value-added interactions including facilitating conversations with analysts & making spot-on research recommendations. In the course of my day to day activities, I work closely with my Sales partners to identify & mitigate contract risk, plan client engagement, & support our clients' requests.

Work for Ashfield Healthcare on behalf of Sanofi where manage 1,200+ accounts across England, Wales, and Ireland. Accounts include NHS and private hospitals and surgeries, limited companies, pharmacies, wholesalers, and agents. Resolve complex account and invoicing issues by liaising with customers as well as internal stake holders (account managers, customer data, and customer services). Implemented cooperative, customer-centric approach between sales, credit, and logistics teams to manage credit blocked orders for large scale influenza distribution campaign.

Managed ledgers for 6 care homes across England and Scotland which average 80+ accounts per home. Maintained cash flows for all homes weekly, uploaded cash weekly, completed refund requests weekly, processed large direct debit batches monthly, completed monthly audit of accounts to ensure maximum debt recovery, and complete month end reporting. Facilitated resolutions to complex invoicing queries through close relationship with Sales Ledger team as well as homes' administrative teams, local councils, and NHS CCGs. Chased Individual Placement Agreements, contracts, and funding agreements to ensure invoice accuracy. Created new standardized Letter of Intent, Refund Request form, and Credit/Invoice Request form.

Worked as a Financial Analyst in Accounts Receivable where I processed check and credit card payments, maintained customer accounts, executed weekly audits, responded to customer inquiries about complex transactions, and reviewed customer accounts for terms. I also worked as a Problem Resolution Analyst in customer facing sales where I facilitated transactions across the business.

Maintained a social media presence where I regularly interacted with customers to provide information and boost sales. Networked and connected with local small businesses to build a stronger community and promote locally grown and made products. Communicated with customers about their account standing and mailed necessary paperwork to solicit payments.

Taught students of all ages with learning differences, which included those on the autism spectrum as well as those diagnosed with dyslexia and ADD/ADHD, in reading comprehension and spelling using sensory imagery and visualizing and verbalizing techniques. Each session was tailored directly to my students' needs using multi-modal, directive methods such as auditory and kinesthetic games.

I tutored a vast array of assignments ranging from papers and presentations in the sciences and the humanities to developing grammatical awareness to brainstorming topics for papers to perfecting personal statements and resumes. I received ongoing training in business writing, English as a Second Language, learning differences, and public speaking in order to provide students with the most up to date information and to inform my own teaching pedagogies.I participated in the Writing and Speaking Center's Partners Program which provided students with weekly one-on-one guidance in writing and speaking assignments, reading comprehension, and test preparation. I also participated in the course tutoring program where I acted as a teaching assistant in an English 110 class. I supported the students' college writing and speaking skills, coordinated classroom presentations with professors according to class content, and assisted course tutees with reading comprehension and idea development through Socratic discourse.Through the Center for Writing and Speaking I worked with the Research Committee in order to gather data and research for two student driven research projects, which were presented at the Southeastern Writing Center Association's Conferences in 2013 and 2014. I was an assistant editor for Southern Discourse magazine where I worked with other editors to curate content and the magazine's design.

I held open office hours in order to assist students with computer programs such as iMOVIE, Toast, PhotoStory, and Microsoft Office suite as well as trouble-shot cloud based programs such as Google Drive and Drop Box. I also collected and organized data in Microsoft Excel for Agnes Scott College’s Class Capacity Project, which was used to asses optimum class sizing and class scheduling for the 2013-2014 school year.

I worked in a customer facing role where I provided excellent service, maintained an efficient and clean environment, and kept inventory. I was selected as Employee of the Month in both July 2010 and August 2012 by managing staff.

I taught reading, writing and conversation to Agnes Scott College’s hourly wage staff who wanted to improve their communication skills. I prepared lesson plans and assigned quick, meaningful homework activities that helped to strengthen my tutee's comprehension. I assisted one tutee in obtaining and preparing for The Georgia Certified Landscape Professional Program, which led to my tutee receiving a promotion.

As a Technology Production Studio Assistant I acted as a technology tutor as well as a media specialist. I tutored students in educational technology including presentation software and equipment, Microsoft Word, PhotoShop, iMovie, Toast, PhotoStory, and Microsoft Office suite. As media specialist I filmed over 20 events on campus, edited them, and distributed them on iTunes U.

As an intern with College Prowler my job was to create original content and gather data on Agnes Scott College in order to produce an online guide that would help prospective college students decide if Agnes Scott is a good fit for their academic pursuits and life style. I wrote 23 editorials about the quality of life at Agnes Scott as well as the quality of life in the surrounding metro-Atlanta area. I gathered data pertaining to student and professional life at the College by distributing and collecting surveys via social media and email. I also researched Agnes Scott College history as well as Atlanta entertainment and transportation.