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Sofia Alves Email & Phone Number
EMEA Customer Services and Support Manager - Azure Rapid Response
at
Microsoft
1 work email found
@microsoft.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
EMEA Customer Services and Support Manager - Azure Rapid Response
Location
Lisboa, Lisbon, Portugal
Company size
Who is Sofia Alves? Overview
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Quick answer
Sofia Alves is listed as EMEA Customer Services and Support Manager - Azure Rapid Response at Microsoft, a company with 231118 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a work email signal at microsoft.com and a matched LinkedIn profile for Sofia Alves.
Sofia Alves previously worked as EMEA Service Delivery Manager - M365 Identity at Microsoft and Service Delivery Manager at Microsoft. Sofia Alves holds Post Graduation from Lisbon Science Faculty @Lisbon University.
Company email context
Email format at Microsoft
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{first}.{last}@microsoft.com
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AeroLeads found 1 current-domain work email signal for Sofia Alves. Compare company email patterns before reaching out.
Profile bio
About Sofia Alves
#empower #advise #help #trust&honesty #growthmindset #empathy
Listed skills include Direct Access, Windows 8, Tmg Threat Management Gateway, Cloud Computing, and 4 others.
Current workplace
Sofia Alves's current company
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Microsoft
10 roles
Sofia Alves work experience
A career timeline built from the work history available for this profile.
Emea Service Delivery Manager - M365 Identity
Current- As a M365 Identity Service Delivery Manager (SDM) in Microsoft SCIM (Security, Compliance, Identity, and Management) line of business, I co-lead a global team to deliver high-quality support services to Microsoft.
- Empowering Teams: Drive success through empowerment and accountability.
- Setting Objectives: Define team objectives and outcomes, helping the team adapt and learn.
- Talent Development: Attract and retain great people, investing in their growth.Operational Management:
- Service Delivery Standards: Ensure adherence to guidelines and protocols, monitor progress, and implement improvement targets.
- Performance Coordination: Manage Partner Technical Advisors (PTAs) to coordinate operational performance across key Delivery Partners.
Nov 2023 - Present
Emea Customer Services And Support Manager - Azure Rapid Response
Azure Rapid Response People & Business Manager responsible for the personal and professional development of the Team, helping to shape the Team's culture and workplace environment. Provide employees and their resources with the guidance, direction, leadership, and support necessary to ensure that they're able to accomplish their goals taking great.
Mar 2020 - Aug 2024
Service Delivery Manager
Played a key role in helping Customers realize true business value through adoption and active usage of Microsoft's technologies and cloud services on Power & Utilities, Finance, Healthcare, Airports and Airline Markets.High proficiency on the following areas: Relationship Management, Business & Change leadership and Service Delivery Management.
Sep 2016 - Feb 2020
Technical Account Manager
Sep 2013 - Aug 2016
Premier Field Engineer
May 2012 - Jul 2013
Dec 2008 - Jun 2012
Freelancer Trainer
Jan 2003 - Dec 2008
System Administrator
Cmloures
Jun 2002 - Nov 2008
Software Engineering
Neuronio
Oct 2000 - Oct 2002
Team & coworkers
Colleagues at Microsoft
Other employees you can reach at microsoft.com. View company contacts for 231118 employees →
GB
George Boufis
Colleague at Microsoft
Dionysos, Attiki, Greece, Greece
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DH
Different Human
Colleague at Microsoft
Hamirpur, Himachal Pradesh, India, India
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DY
Daniel Yehdego, Phd
Colleague at Microsoft
Greater Seattle Area, United States, United States
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AV
Armando Vidal
Colleague at Microsoft
East Hartford, Connecticut, United States, United States
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SK
Srivatsan Kidambi
Colleague at Microsoft
Redmond, Washington, United States, United States
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KD
Kevin D Ireland
Colleague at Microsoft
Ottawa, Ontario, Canada, Canada
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JO
Jual Obat Levitra Cialis Maxman Procomil Spray Suprema Asli Di Bekasi Cod
Colleague at Microsoft
Bekasi, West Java, Indonesia, Indonesia
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YY
Yin Yin Kwok
Colleague at Microsoft
Kota Kinabalu, Sabah, Malaysia, Malaysia
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MB
Mehran Babaei
Colleague at Microsoft
Tehran, Tehran Province, Iran, Iran, Islamic Republic Of
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KS
Katie Steinmeyer
Colleague at Microsoft
Contact Info, United States
View →
George Boufis
Colleague at Microsoft
Dionysos, Attiki, Greece, Greece
View →
DH
Different Human
Colleague at Microsoft
Hamirpur, Himachal Pradesh, India, India
View →
DY
Daniel Yehdego, Phd
Colleague at Microsoft
Greater Seattle Area, United States, United States
View →
AV
Armando Vidal
Colleague at Microsoft
East Hartford, Connecticut, United States, United States
View →
SK
Srivatsan Kidambi
Colleague at Microsoft
Redmond, Washington, United States, United States
View →
KD
Kevin D Ireland
Colleague at Microsoft
Ottawa, Ontario, Canada, Canada
View →
JO
Jual Obat Levitra Cialis Maxman Procomil Spray Suprema Asli Di Bekasi Cod
Colleague at Microsoft
Bekasi, West Java, Indonesia, Indonesia
View →
YY
Yin Yin Kwok
Colleague at Microsoft
Kota Kinabalu, Sabah, Malaysia, Malaysia
View →
MB
Mehran Babaei
Colleague at Microsoft
Tehran, Tehran Province, Iran, Iran, Islamic Republic Of
View →
KS
Katie Steinmeyer
Colleague at Microsoft
Contact Info, United States
View →
7 education records
Sofia Alves education
Post Graduation
Lisbon Science Faculty @Lisbon University
Moff: Microsoft Operations Framework Foundation
Exin: Microsoft Operations Framework Foundation
Education record
Microsoft
Microsoft Certified Systems Engineer Windows 2003 (Mcse)
Rumos Sa
Computing Degree
Lisbon Science Faculty @Lisbon University
Executive Education
Bdm Conversations And Storytelling In The Digital Transformation Age
Microsoft Business School Mooc
FAQ
Frequently asked questions about Sofia Alves
Quick answers generated from the profile data available on this page.
What company does Sofia Alves work for?
Sofia Alves works for Microsoft.
What is Sofia Alves's role at Microsoft?
Sofia Alves is listed as EMEA Customer Services and Support Manager - Azure Rapid Response at Microsoft.
What is Sofia Alves's email address?
AeroLeads has found 1 work email signal at @microsoft.com for Sofia Alves at Microsoft.
Where is Sofia Alves based?
Sofia Alves is based in Lisboa, Lisbon, Portugal while working with Microsoft.
What companies has Sofia Alves worked for?
Sofia Alves has worked for Microsoft, Cmloures, and Neuronio.
Who are Sofia Alves's colleagues at Microsoft?
Sofia Alves's colleagues at Microsoft include George Boufis, Different Human, Daniel Yehdego, Phd, Armando Vidal, and Srivatsan Kidambi.
How can I contact Sofia Alves?
You can use AeroLeads to view verified contact signals for Sofia Alves at Microsoft, including work email, phone, and LinkedIn data when available.
What schools did Sofia Alves attend?
Sofia Alves holds Post Graduation from Lisbon Science Faculty @Lisbon University.
What skills is Sofia Alves known for?
Sofia Alves is listed with skills including Direct Access, Windows 8, Tmg Threat Management Gateway, Cloud Computing, Microsoft Products, Windows Server, Team Management, and Management.
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