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Sofie Pettersson Email & Phone Number

Head of Parcel Solution – ICA Utlämning at ICA Gruppen

Location: Greater Stockholm Metropolitan Area, Sweden 9 work roles

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✓ Verified July 2026 2 data sources Profile completeness 71%

Current company

ICA Gruppen

Role

Head of Parcel Solution – ICA Utlämning

Location

Greater Stockholm Metropolitan Area, Sweden

Company size

17481 employees

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Sofie Pettersson is listed as Head of Parcel Solution – ICA Utlämning at ICA Gruppen, a with 17481 employees, based in Greater Stockholm Metropolitan Area, Sweden. AeroLeads shows a matched LinkedIn profile for Sofie Pettersson.

Sofie Pettersson previously worked as Head of Parcel Solution - ICA Utlämning at Ica Gruppen and Business Development Manager - Parcel Solution at Ica Gruppen.

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ICA Gruppen

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About Sofie Pettersson

As an accomplished Business Development Manager with a proven track record in both B2B and B2C environments, I specialize in optimizing parcel handling processes within ICA Gruppen, a leading retail company. My expertise is centered on enhancing last-mile pickup points and ensuring sustainable solutions for consumers, store owners, carriers, and e-retailers.Currently, I am at the forefront of revolutionizing the logistics landscape by spearheading the development of an open smart parcel locker network with a cutting-edge platform and seamless API integration. This initiative not only transforms parcel handling but also solidifies ICA as the preferred choice for customers seeking convenient pickup and drop-off solutions.Driven by a passion for innovation and sustainability, I am dedicated to propelling positive change within the parcel handling industry. My strategic approach emphasizes fostering impactful partnerships and leveraging advanced technologies to deliver unparalleled value to all stakeholders involved.

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Ica Gruppen

Head of Parcel Solution – ICA Utlämning

Stockholm, SE

Website

icagruppen.se

Employees

17481

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9 roles

Sofie Pettersson work experience

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Head Of Parcel Solution – Ica Utlämning

Ica Gruppen

Stockholm, Se

Head Of Parcel Solution - Ica Utlämning

Ica Gruppen

Stockholm, Se

Business Development Manager - Parcel Solution

Ica Gruppen

Greater Stockholm Metropolitan Area

• Strategically drive initiatives to enhance parcel handling efficiency within the retail environment, overseeing more than 35 million parcels annually.• Lead cross-functional teams to develop and implement innovative solutions for last-mile delivery and pickup points, ensuring seamless operations.• Collaborate with internal and external stakeholders to identify opportunities for commercial growth and sustainability in parcel handling processes.• Champion the development of an open smart parcel locker network, leveraging a generic platform and API integrations to streamline operations and enhance customer experience.• Analyze market trends and consumer behavior for decision-making and maintain competitiveness in the evolving retail landscape.Achievements:• Successfully optimized parcel handling processes, resulting in a significant reduction in hand over times and improved customer satisfaction.• Implemented cost-effective solutions for last-mile pickup points, resulting in increased efficiency and reduced operational expenses.• Established strategic partnerships with carriers to expand parcel handling services and drive revenue growth.• Spearheaded the development of an innovative smart parcel locker network, positioning ICA Gruppen as a leader in sustainable logistics solutions.

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Ica Gruppen

Greater Stockholm Metropolitan Area

ICAx Innovation Hub

Mar 2020 - Dec 2021