Responsible for People Development, Customer Service, Beat year ago Sales growth and to achieve budgeted Profits every year. Over all the owner for businessPeople- Responsible for developing Shift managers, Assistant Restaurant managers and Restaurant General Managers with the help of Module training, Coaches all managers in systems and processes which result in better quality and service. Creates positive environment for all employees, Maintains low management turnover, Conducts performance appraisals, Conducts regular management meetings and coaches team on their performance, Takes accountability of all problems and does not blame others, Delegates and follows-up with additional coaching. Customers- Role models customer mania for the team, Coaches Management teams to exceed customer expectations, Demonstrates positive energy by handling customer concerns and Supporting teams to handle customer concernsSales- Responsible for same store sales growth, Ensures entire team executing marketing initiatives perfectly, Ensures in store suggestive selling program to increase average per check, Ensures perfect execution of all sales building activities, Creates Local store marketing plan as per stores requirement and customer profile to meet the budgeted sales numbers. Profits- Responsible to achieve the budgeted Profits.Cost of Labor- With the help of daily labor hour tracker vs budgeted labor hours, By increasing multi station cross trained TMs and by having right Part time and Full time mix of TMsCost of Sales- Ensures daily tracking of critical inventory items to manage accurate cost of sales, Ensures perfect ordering and receiving systems such that wastage can be minimized, Proactively inform teams on suggestive selling of low cost items which helps in high marginsCost of semi-variable- By ensuring daily tracking of Power and all semi variables and by reviewing every week on week on the achieved numbers vs budgeted