Business Analyst
Beijing, China. Argwing Kodhek Saachi Plaza, Kenya
• Customer Relationship Management: Updated client information in databases to streamline follow-up actions.• Data Sourcing: Sourced and enriched stakeholder information, analyzed HS code information, and managed data storage for strategic analysis.• Document Analysis: Performed in-depth reviews of business documents, including strategic plans and workflow documents, to identify areas for improvement.• Prototyping: Developed early-stage models to optimize business operations, collecting user feedback to refine strategies and drive future sales.• Process Mapping: Created detailed maps of all major business processes, pinpointing inefficiencies, redundancies, and bottlenecks to enhance operational efficiency.• Data Mapping: Oversaw crucial data interactions between different platforms, ensuring data integrity and seamless integration.• Data Visualization: Prepared and presented visual reports on key performance indicators (KPIs) and strategic approaches to management weekly, facilitating data-driven decision-making and strategy adjustments.