• Overview pipeline to ensure all active loans meet target dates with a 95% on-time completion rate.• Mentor and provide assistance to team members in difficult situations.• Review conditions submitted on loans and skimmed through documents to verify and validate the appropriate re-quired documentation.• Prepare quarterly call reports and submit to NMLS. • Facilitated seamless communication and collaboration among loan officers, account executives, account managers, title representatives, and underwriters. • Monitor all loan submissions to avoid any possible delays or interruptions from initial registration through closing.• Provide assistance to clients during and after closing and ensure clients’ expectations were met.• Performed high volume, time sensitive tasks related to the loan documentation process.

• Provided comprehensive administrative support to the CEO • Requested and gathered all required documentation while ensuring that a high level of customer service was consistently provided.• Collaborated with the third parties- insurance agents and title company to meet requirements efficiently

• Performed Pole Loading Analysis using O-Calc Pro 5.02. Analyzed utility poles to include new design of fiber to the home. Responsible for final verification of submittals.• Collaborated with supplementary documentation as requested by pole owners. Prepared pole location maps with ArcMap 10.5.1 and Bluebeam Revu.• Trained interns to support PLA. Coordinated with other professionals to satisfy deadlines and maintain run rates. • Assisted with the preparation of joint pole attachment documentation.

- Computed and analyzed over $200K monthly premiums.- Created monthly dashboard report, providing senior management with revenue and market trends information in a deadline-oriented environment.- Developed and maintained premium analysis system, increased analysis efficiency by 50%.- Effectively worked cross-functionally with various departments including sales, IT and pricing departments on marketing analysis. - Performed yearly premium analysis of projection, evaluated changes from prior years and analyzed distribution for senior management. - Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.