Sonia Martinez Email & Phone Number

United States

Trained all new front desk staff on Allscripts and EHR, Phreesia, insurance verification. Conduct monthly audits on patient registration to ensure staff is in compliance with protocol and job requirements are being followed.

Bear Delaware

Oversaw daily operations of clinical site. Order office supplies interviewed new candidates for front desk position conducted monthly audits on patient registration assuring work was meeting all job requirements. Closed daily batches and made bank deposits and handle all issues that may arise. Attended monthly meetings and volunteered for community events.

Wilmington, Delaware

Assisted Office Manager oversee daily operations of clinical site. Order office supplies interviewed new candidates for front desk position conducted monthly audits on patient registration assuring work was meeting all job requirements. Closed daily batches and made bank deposits and handle all issues that may arise. Attended monthly meetings and.

Wilmington, Delaware

Coordinate front staff schedules, sit in on interviews, perform job performance evaluations, train new employees, keep staff updated of changes in policy and updates with system. Prepare bank deposits, audits patients charts to assure accuracy of information. Answer phones and transfer calls to appropriate staff. Conduct monthly staff meeting.

Wilmington, DE

701 North Clayton Street Wilmington DE 19805

Nemours duPont Pediatrics; St. Francis HospitalCoordinate front staff schedules, sit in on interviews, perform job performance evaluations, manage time off schedule for providers, train new employees, keep staff updated of changes in policy and updates with system.

Wilmington, DE

St. Francis Hospital OB/GYN CenterAct as a liaison between patients, patients’ relative, and the healthcare organization; communicate patients’ questions, complaints, problems, and concerns to appropriate staff members. Explain policies and procedures to patients and refer them to the proper services required. Obtain pre-certifications as required by.

Wilmington, DE

Supervise office activities to achieve maximum expense control and productivity. Develop procedures and polices for office activates, such as filing, Record maintenance, typing, word processing, faxing, and mail distribution. I am responsible for the maintenance of office equipments and ordering of supplies. Screen incoming resumes and perform initial.

Associate Of Arts (Aa), Health/Health Care Administration/Management, Gpa 3.7/ 4.0

http://www.phoenix.edu/programs/degree-programs/nursing-and-health-care/associates/aahca.html

Bachelor Of Science (Bs), Health/Health Care Administration/Management, Gpa 3.8/4.0

http://www.wilmu.edu/health/alliedhealth.aspx