Daniela Sonnati Email & Phone Number

Italy

Italy

Key Account Management on a portfolio of large companies, mainly retail and luxury brands.Responsible for developing relationships with key customers account to drive retention and ensure service excellence. Communicate Planet value proposition and deliver innovation to Key customers.

Europe

• Promote all aspects of the brand to the Field Managers with enthusiasm and positivity• Visit stores frequently to audit operational compliance and support stores.• Streamline processes and procedures in cooperation with relevant Europe Retail functions(IT,HR,Finance,LP,Project Management)• Establish, develop, and maintain strong relationships through ongoing communication with store staff, store management and HQ departments in order to meet the stores’ needs and ensure adequate problem solving.• Creates and maintains relationships with external vendors • Work closely with internal auditors to develop a control strategy for all retail businesses.• Work alongside Retail Area Managers and Store Managers to ensure stock and monetary shrinkage is kept to a minimum.• Manage stores’ yearly financial stock takes and reconciliation for all stores in compliance with the company’s official procedure • Coordinate all activities to facilitate smooth new store opening /closing/refit

Lombardia, Italia

Responsible for ensuring great customer service and monitoring the financial performance of the stores.Recruiting, training, supervising and appraising staff Maximising profitability,Managing budgets.Overseeing pricing and stock control Evaluating existing operations and developing appropriate strategies. Identify areas for improvement and innovation

Lombardia, Italia

Plan and oversee the day-to-day work of the stores and teamAchieve sales targets providing outstanding leadership and customer service at all times Oversee store operations including scheduling, budget planning, cashflow, merchandising, deliveries, stock replenishment, year-end inventories and reporting Ensure deliveries are processed in a timely manner and stock is available and accessible for customers Maintain excellent visual merchandising standardsAnalyse store KPI’s and sell through to track progress against targets and goalsEnsure company policies and procedures are being implemented correctly at all times.Recruit, train and develop team members.Contribute to buying decisions, suggesting new products and collaborations.