Sonya Payne Email & Phone Number

Waynesboro, Va, Us

United States

At this regional health organization, I leveraged my community connections to deliver education and resources on COVID-19 in underserved regions. Moreover, I recommended free healthcare and financial services to homeless people as well as at-risk youth. Here, I interfaced with homelessness, anti-racism, and youth development organizations.Key Skills: Health & Medical Care, Community Betterment, Health Education & Promotion, Homelessness Mitigation, Youth Development, Anti-Racism Awareness.

By securing 10 new clients each quarter through organic social media and word of mouth, I repeatedly acquired $10K in monthly revenue. To do so, I presented free collateral and resources to potential leads as well as high-end personalized solutions to recurring customers.Upon building the business from scratch, I helped nonprofit, minority, and women-owned startups produce their first $5K-10K in revenue. Specifically, I enabled new business owners to conceptualize their service offerings, create monetary milestones, and establish business development plans.To this end, I reviewed questionnaires, performed strategy calls, and tracked their financial performance. While doing so, I assisted clients with discerning and steering towards new opportunities for growth every 6 weeks. My portfolio included multiple customer-oriented solutions, including group, one-on-one, and specialized coaching sessions.In addition, I referred additional services to my customers by cultivating and utilizing a professional network of trusted SMEs across multiple fields of expertise, such as graphic design, virtual assistance, and social media management. To outsource such projects, I developed solid relationships between clients and contractors within 30 days.One of my key achievements at this role was augmenting a customer’s monthly revenue from $10K to $30K within a month. On the same note, I helped aspiring virtual assistants scale their businesses by formulating and implementing VA Academy, a 4-week bootcamp service. This entailed mentoring them on soft skills, job duties, administrative operations, and client requirements.Key Skills: Business Strategy Development, Company Launch & Growth, Customer-Focused Solutions, Social Media Planning, Organic Social Media Marketing, Lead Generation & Conversion, Client Education & Training, Contractor Management.

Within 12 months of establishing the company from the ground up, I augmented the weekly revenue from $45 to ~$2,000 while maintaining a continuous waiting list. I achieved this growth solely through word-of-mouth marketing. To retain existing clients, I created and operated a Facebook group.Throughout my time here, I fostered social as well as fine and gross motor skills among children by conducting education and early childhood development.I directed all business functions, such as the budget, workflow, customer service, and resource management. I also onboarded, oversaw, and guided 3 personnel on standard procedures during this role.Key Skills: Company Establishment & Growth, End-To-End Operational Supervision, Word-Of-Mouth Marketing, Early Childhood Development.