Sonya Payne
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Sonya Payne Email & Phone Number

Service Readiness Engineer at Cisco Systems, Inc. at Cisco
Location: Englewood, Colorado, United States 6 work roles
3 work emails found @cisco.com LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

Contact Signals · 3 work emails

Work email s****@cisco.com
LinkedIn Profile matched
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Current company
Role
Service Readiness Engineer at Cisco Systems, Inc.
Location
Englewood, Colorado, United States
Company size

Who is Sonya Payne? Overview

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Quick answer

Sonya Payne is listed as Service Readiness Engineer at Cisco Systems, Inc. at Cisco, a company with 91694 employees, based in Englewood, Colorado, United States. AeroLeads shows a work email signal at cisco.com and a matched LinkedIn profile for Sonya Payne.

Sonya Payne previously worked as Service Readiness Engineer at Cisco and Project Manager at Cisco Systems.

Company email context

Email format at Cisco

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{first_initial}{last}@cisco.com
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AeroLeads found 3 current-domain work email signals for Sonya Payne. Compare company email patterns before reaching out.

Profile bio

About Sonya Payne

A collaborative and flexible leader, team player and self-starter with experience in project management, training delivery, engineering, as well as pre- and post-sales technical support.Specialties: Project Management Professional (PMP)Certified Agile Scrum Master

Listed skills include Cisco Technologies, Voip, Unified Communications, Ip, and 19 others.

Current workplace

Sonya Payne's current company

Company context helps verify the profile and gives searchers a useful next step.

Cisco
Cisco
Service Readiness Engineer at Cisco Systems, Inc.
san jose, california, united states
Website
Employees
91694
AeroLeads page
6 roles

Sonya Payne work experience

A career timeline built from the work history available for this profile.

Service Readiness Engineer

Current

Baldwin City, Kansas, United States

The Service Readiness Engineer role ensures that Cisco Customer Experience Teams are ready to deliver product support at First Customer Shipment/release. Cross-functional project management of training, product allocations and product recalls is the primary key to success in this role.

Jan 2012 - Present

Project Manager

Seattle, Washington, United States

- Led cross-functional teams in the planning, definition and execution of Cisco Unity Connection 8.6.2 and 9.0.1 product releases. - Drove definition of product requirements, project plans/schedules, and resource needs. - Served as a primary owner of project commitments. - Actively managed project risks. - Provided consistent project status and progress.

Nov 2010 - Feb 2012

Test Engineer Iii

Seattle, Washington, United States

  • Developed Test Plans and Test Procedures for feature functional and regression testing for Unity and Connection 2.0
  • Executed Test Procedures for feature functional, regression and performance testing
  • Identified product defects and work with Development Engineering to resolve
  • Reviewed and provided feedback on others’ Test Plans, Test Procedures and Technical Publications documentation
Jun 2005 - Oct 2010

Customer Support Engineer Iii

Seattle, Washington, United States

  • Worked with end customers and Cisco Partners to resolve complex problems with AVVID suite of products, including: Unity, CallManager, Personal Assistant, Softphone/IP Communicator, and VTA
  • Identified and tracked defects, working with Development to resolve
  • Trained as Kepner-Tregoe Program Leader; delivered KT Resolve training to approximately 50+ TAC and HTTS engineers and managers.
  • Updated and created Technical Assistance Center (TAC) Documents posted on… Show more
  • Updated and created Technical Assistance Center (TAC) Documents posted on www.cisco.com
  • Managed production Personal Assistant server in Seattle, WA, office
Aug 2002 - Jun 2005

System Engineer Ii

  • Pre-Sales technical support for US West, then Qwest
  • Designed and implemented AVVID solution for Qwest, including Call Manager, Unity and Personal Assistant
  • Supported testing of IP soft switch as replacement for CLASS 5 TDM switch as an augmentation to Qwest’s DSL services
  • Delivered CCNA training to select group of Qwest engineering and operations personnel
  • Supported testing of replacement of CLASS 5 TDM trunking with VoATM/MGX8850
  • Led technical response to Qwest… Show more Pre-Sales technical support for US West, then Qwest
Jan 2000 - Aug 2002

Systems Engineer

Post-sales third level technical support of a select group of customers. Worked with customers to troubleshoot problems with and to optimize their data networks.

Oct 1998 - Oct 1999
Team & coworkers

Colleagues at Cisco

Other employees you can reach at cisco.com. View company contacts for 91694 employees →

FAQ

Frequently asked questions about Sonya Payne

Quick answers generated from the profile data available on this page.

What company does Sonya Payne work for?

Sonya Payne works for Cisco.

What is Sonya Payne's role at Cisco?

Sonya Payne is listed as Service Readiness Engineer at Cisco Systems, Inc. at Cisco.

What is Sonya Payne's email address?

AeroLeads has found 3 work email signals at @cisco.com for Sonya Payne at Cisco.

Where is Sonya Payne based?

Sonya Payne is based in Englewood, Colorado, United States while working with Cisco.

What companies has Sonya Payne worked for?

Sonya Payne has worked for Cisco, Cisco Systems, Cisco Systems, Inc./Unified Communications Bu, Cisco Systems, Inc. / Tac, and Cisco Systems, Inc./Qwest Team.

Who are Sonya Payne's colleagues at Cisco?

Sonya Payne's colleagues at Cisco include Steven Chen, Due Moo, Cassiana Fontes, Jamey Heary, and David Heilig.

How can I contact Sonya Payne?

You can use AeroLeads to view verified contact signals for Sonya Payne at Cisco, including work email, phone, and LinkedIn data when available.

What skills is Sonya Payne known for?

Sonya Payne is listed with skills including Cisco Technologies, Voip, Unified Communications, Ip, Project Management, Software Project Management, Software Projects, and Pmp.

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