Sonya Rodriguez Email & Phone Number

Sunnyvale, California, United States

Educating families on how to manage their money to meet their goals by day, supporting new families during their postpartum period as a doula, by night

Cupertino, CA

- Lead and support projects which enhance Performance Management processes and system solutions. - Research, define and implement system and process enhancements.- Write, implement and manage online resources that support a self-service methodology.- Investigate and provide follow-up to user-reported issues. - Partner with content owners to conduct content.

Working together with people to identify their goals, discover their inner strengths and strive to be better than yesterday.

Sunnyvale, California

Virtual Assistant for Kelly Scott Fitness. I run reports, create graphics for social media, manage the scheduling system, respond to customer inquiries via email, update company website via Kajabi and proofread newsletters and automated marketing campaigns in Active Campaign.

San Jose

Recruit, coordinate and track vendors for an Annual Honoring of the Elders Gathering event. Collect and track payments. Assist vendors with any needs during the event. Maintain edits to event website - http://honoreldersgathering.shutterfly.com/. Co-facilitate board and volunteer meetings.

Partnered with internal business unit leaders to identify, create and deliver procedures to employees.Published policies and procedures to Intranet.Partnered with Training Department and Subject Matter Experts to develop and deliver e-Learning modules. Developed consumer loan processing and servicing training materials and sessions for employees throughout.

Palo Alto, California

• Brand pre-merger procedures with new format.
• Publish policies and procedures to Intranet.
• Work closely with internal business unit leaders to identify, create and deliver procedures to employees.
• Partner with Training Department and Subject Matter Experts to develop and deliver online training modules.

Palo Alto, California

• Develop training materials and conducted training for employees throughout the organization on all appropriate aspects of servicing system and consumer loan applications.
• Primary system administrator of the Learning and Performance System.
• Update Intranet daily, with pertinent information for employees.

Palo Alto, California

• Work with business partners to create project charters and project plans to support interdepartmental initiatives.
• Lead projects for the implementation of new products, services and processes.
• Participate in implementation of new systems, products and processes to identify cross functional impacts and work to minimize duplication of efforts.
• Analyze systems, products, processes and procedures with full life cycle approach including impact on front and back office functions.
• Perform Unit and System Integration testing for all system enhancements/upgrades.
• Design and manage user acceptance testing for system enhancements, new products and processes as needed.

· Process loan files, obtain required loan conditions, order supporting reports.· Submit files to underwriter for final approval.

Financial Literacy

Education record

HTML Fundamentals

Business Administration, Business Administration

General Education