A global leader at CSG's Solution Consulting practice, my expertise lies in steering digital transformation and managed services deals through strategic customer consultations and innovative SaaS solutions. My role encompasses supporting the entire sales lifecycle (consultative selling, tender responses, commercial modelling and contract negotiations), leveraging my ITIL and Project Management Professional (PMP) certifications to drive organizational success.Prior to this, at KPMG, my focus was on reshaping IT strategies and operating models, preparing businesses for the digital era. My endeavors are rooted in a deep understanding of customer success, a commitment to excellence in project execution, and a passion for aligning technology frameworks with business objectives.