Sophia Chen

Sophia Chen Email and Phone Number

Reverse Logistics Planning Lead at Google @ Google
mountain view, california, united states
Sophia Chen's Location
Taiwan, Taiwan, Province of China
About Sophia Chen

A self-motivated individual who enjoys working in a dynamic environment where problem solving is the everyday bread and butter. Solid experience in supply and demand planning with proven track record in forecast accuracy, supply chain optimisation and supplier management.

Sophia Chen's Current Company Details
Google

Google

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Reverse Logistics Planning Lead at Google
mountain view, california, united states
Website:
google.com
Employees:
219238
Sophia Chen Work Experience Details
  • Google
    Reverse Logistics Planning Lead
    Google Jul 2023 - Present
  • Microsoft
    Demand Planning Manager
    Microsoft Jun 2022 - Jun 2023
    Shanghai, China
    • Managed Microsoft Surface demand forecast for APAC Consumer and Commercial segments. Responsible for the planning of over 600 SKUs with average ISP (in-store percentage) >98%.• Directed monthly Sales and Operations Planning (S&OP) reviews to drive cross-functional planning alignment and mitigation plans in achieving quarterly financial target; delivered +18% YoY for FY23 H1.• Performed product lifecycle management to influence launch assortment, promotion guidance and transition strategy for optimal inventory positioning; reduced excess to target 6 weeks of supply by FY23 Q1.• Optimised demand planning process to generate accurate build signal. Redesigned commercial business pipeline planning methodology to improve +75% forecast reliability.
  • Apple
    Senior Supply Demand Planner
    Apple Dec 2018 - Jun 2022
    China/Singapore
    • Conducted sell-in/sell-through planning for APAC all routes to market. Performed daily risk assessment to drive attainment recovery and constraint allocation especially during Covid-19 China lockdown.• Led NPI (new product introduction) projects to ensure accurate supply positioning and launch execution; successfully delivered 1st Apple M1 Mac mini and iMac 24’’.• Managed product EOL (end of life) to ensure minimum Apple liability; drove aggressively on lean practice via daily material review and rework cost analysis to attain target 0.5 weeks of supply at transition. • Experienced in forecast model development and system deployment; designated UAT (user acceptance testing) member to roll out global demand planning tool in APAC.
  • Apple
    Global Supply Manager
    Apple Mar 2017 - Dec 2018
    Shanghai City, China
    • Performed on-site supplier management to review daily factory operations for NPI ramps, including areas of capacity and material planning, line readiness and shipment fulfilment.• Coordinated with engineering teams on quality and yield improvement to drive supply recovery; closed 3.8m supply gap 2 weeks ahead of shipment schedule to minimise downstream production impact. • Presented daily ramp-up status to worldwide leadership teams on build schedule and production blockers with plan to achieve path to closure.• Experienced in FATP (final assembly test pack) site management; fulfilled EOL final packout with 100% rework turnout.• iPhone Enclosure GSM for display NPI module ramp, May 2018 – Dec 2018• iPad Commodity OPM for sustaining project at FATP, Jan 2018 - Apr 2018• iPhone Commodity GSM for camera NPI module ramp, Apr 2017 - December 2018
  • Blackmores
    Product Specialist
    Blackmores May 2014 - Aug 2015
    Taipei City, Taiwan
    • Responsible for the supply chain management of over 20 SKUs, including daily replenishment and 3rd party logistics coordination to ensure flawless execution on warehouse PPS (pick-pack-ship) process.
  • Pwc
    Tax Associate
    Pwc Oct 2012 - Feb 2014
    Taipei City, Taiwan
    • Conducted tax consultation on international accounts to deliver tax filing strategies.

Sophia Chen Skills

Consulting Business Strategy Project Management Supply Chain Management Team Management Microsoft Office Marketing Strategy

Sophia Chen Education Details

Frequently Asked Questions about Sophia Chen

What company does Sophia Chen work for?

Sophia Chen works for Google

What is Sophia Chen's role at the current company?

Sophia Chen's current role is Reverse Logistics Planning Lead at Google.

What schools did Sophia Chen attend?

Sophia Chen attended University Of Warwick - Warwick Business School, National Tsing Hua University, National Tsing Hua University.

What skills is Sophia Chen known for?

Sophia Chen has skills like Consulting, Business Strategy, Project Management, Supply Chain Management, Team Management, Microsoft Office, Marketing Strategy.

Who are Sophia Chen's colleagues?

Sophia Chen's colleagues are Mona Lohia, Kelsey Jack, Laura Nunes Gomes, Fabio Elias, Rodrigo Rivera Fierro, Claire Porter, Erin Jackson.

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