• Install and perform server maintenance for district wide systems• Create and implement database documentation and procedures for staff in a centralized location• Developed and managed server back-up recovery procedures • Modified database structure when necessary to support District requirements by adding additional programs• Transition, educate staff and provide technical support on system and/or processes as needed to ensure all staff members were fully equipped to perform their daily job functions• Ensure deadlines are met for data entry from all users• Analyzed the need to monitor academic performance and developed in-house database management system, which tracked student performance throughout his/her academic career• Analyze data monthly and quarterly so Administration could prepare for School Improvement Plans and individualized education programs for students who were performing below standards • Prepare reports for upper management in Excel, PowerPoint and Word to determine trends• Verify data integrity through validation methods in SPSS to ensure all data is accurate • Expert in mining and combining raw data across multiple platforms• Review process on how student information was collected and made recommendations on how to improve and streamline data by creating an in-house database management systemCrystal Lake School District is the largest K-8 school district in McHenry County, which serves over 9,000 students. The District maintains its own in-house student management system, which provides access to over 600 users across 12 buildings including teachers and Administrative staff. I manage and lead in the design and development of this system, which encompasses over 24 databases and hundreds of thousand records ranging from grades and local and state assessment data. This student management system has streamlined the process of tracking student information, while increasing productivity in the classroom.

Experian is one of the three largest credit bureaus in the country. Performed in the small business unit as an Inside Sales Executive. Managed 150 customers nationwide providing credit services, statistical analysis and strategy optimization to increase profitability.  Consistently met and exceeded yearly quotas set by Management Sales Person of the year for FY ’04; 180% of a $350,000 goal. Worked with VP level executives of existing customer base and successfully became the client’s total solution provider. Served as the primary liaison for Siebel, the contact database. Cross-sold new products that increased company’s marketshare.

Worked very closely with account managers and engineers to ensure the company offered the best solution to its customers. Managed client relations while delivering sales and training support to national and international clients.  Designed intranet site to provide a resource for account managers to work together on multiple opportunities nationwide Designed a pre-qualification procedure for potential customers to evaluate their needs and requirements based on their current and future projects Planned geographically based seminars throughout the North Eastern Region and other tactical marketing programs which resulted in $1M+ in revenue Created & maintained partner relationships between joint ventures offering our customers a complete packaged solution  Designed and produced promotional media to increase visibility at seminars and tradeshows. Discovered start-up company & closed $400k deal (company now does $1M in sales) Closed $1.2 Million on a $350k quota Acquired business in a company which was using a competitor’s product (company did over $4M in sales for FY01) Oversaw the management of the regional office in Dallas and a sales office in Florida Maintained database for leads and customer contacts utilizing Act! and Goldmine Performed troubleshooting and task delegation as needed between other Sales Coordinators Supported multiple managers along with sales staff