Directeur Des Services Clients
Current
Dec 2014 - Present
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Soude Frederic Email & Phone Number
Directeur des Services Clients chez KYOCERA Document Solutions France
at
KYOCERA Document Solutions France
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Current company
Role
Directeur des Services Clients chez KYOCERA Document Solutions France
Location
Rouen, Normandy, France
Company size
Who is Soude Frederic? Overview
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Quick answer
Soude Frederic is listed as Directeur des Services Clients chez KYOCERA Document Solutions France at KYOCERA Document Solutions France, a company with 245 employees, based in Rouen, Normandy, France. AeroLeads shows a matched LinkedIn profile for Soude Frederic.
Soude Frederic previously worked as Directeur des Services Clients at Kyocera Document Solutions France and Service Planning & Service Delivery Manager at Kyocera Document Solutions France. Soude Frederic holds Tss, Technicien Supérieur En Robotique from Université Du Havre.
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KYOCERA Document Solutions France
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Profile bio
About Soude Frederic
direction des services clients
Listed skills include Management, Vente De Solutions, New Business Development, Gestion De Projet, and 11 others.
Current workplace
Soude Frederic's current company
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Kyocera Document Solutions France
9 roles · 32 years
Soude Frederic work experience
A career timeline built from the work history available for this profile.
Service Planning & Service Delivery Manager
Au sein du département des services clients, responsable des outils (module CS SAP, Evatic), des process du département (Implémentation ITIL en cours), de la gestion de la garantie constructeur, des contrats de services et de la vente des pièces détaches.Responsable du reporting financier du département.Responsable de la capacité (intervenants.
Apr 2011 - Dec 2014
Responsable Support Technique
Au sein du département des services clients, j'étais responsable du centre d'appels, du support technique hardware & software, de la formation, de l'avant vente ainsi que des ingénieurs supports en région.
Aug 2008 - Apr 2011
Technical Support Manager Emea
Responsable EMEA du support produits sur la gamme "Serveur de Fax", hardware & logiciel.Responsable d'une équipe de 15 personnes, j'avais pour mission d'organiser le support de niveau 1,2&3, les formations internes & externes, les déploiements et le suivi de comptes clés.
2006 - 2008
~2 yrs
Technical Support Manager
Safran
Responsable du support technique pour le lancement d'une nouvelle gamme de produit de serveur de fax.A la tête d'un binôme 'technique', il m' a fallu organiser l'activité d'après vente: support téléphonique, intervention su site, formation, suivi de compte,....Fin 2006, l'équipe comportant 12 technciens support.
2004 - 2006
~2 yrs
Technical Support
Sagem Sa
Au sein du département des services clients, j'&vais pour mission de supporter les techniciens d'intervention sur les produits de communication 'haut de gamme' commercialisés par SAGEM SA:Fax, Telex, Serveur de Fax,...
2000 - 2004
~4 yrs
Technicien D'Intervention Sur Site
Sagem Sa
Technicien d'intervention en Ile de France sur les produits de communication Fax & Telex et systèmes de communications connectés.
Jan 1998 - 2000
Technicien D'Intervention
S.D.I.E.
Technicien d'intervention sur site sur matériels de communication (fax, telex) & d'impression (imprimante laser HP, Hitachi)
1995 - 1998
~3 yrs
Programmateur De Machines De Diagnostique
Trt
Programmation de machine de test de cartes électroniques.Conception des matrices et des cycles de tests des circuits imprimés.
1994 - 1995
~1 yr
Team & coworkers
Colleagues at KYOCERA Document Solutions France
Other employees you can reach at kyoceradocumentsolutions.eu. View company contacts for 245 employees →
LH
Louise Hughes
Colleague at Kyocera Document Solutions FranceLower Tysoe, England, United Kingdom, United Kingdom
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DC
Drobota Cosmin
Colleague at Kyocera Document Solutions FranceMeerbusch, North Rhine-Westphalia, Germany, Germany
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PV
Peter Vieira
Colleague at Kyocera Document Solutions FranceAalsmeer, North Holland, Netherlands, Netherlands
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AR
Anupama Rajarathnam
Colleague at Kyocera Document Solutions FranceAmsterdam, North Holland, Netherlands, Netherlands
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JS
Jana Srbecka
Colleague at Kyocera Document Solutions FranceAmsterdam, North Holland, Netherlands, Netherlands
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MT
Marta Trachimowicz-Haijma
Colleague at Kyocera Document Solutions FranceNetherlands, Netherlands
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JB
John Brinkman
Colleague at Kyocera Document Solutions FranceThe Randstad, Netherlands, Netherlands
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RG
Rogier Groote
Colleague at Kyocera Document Solutions FranceThe Hague, South Holland, Netherlands, Netherlands
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DW
Deon Wepener
Colleague at Kyocera Document Solutions FranceLisse, South Holland, Netherlands, Netherlands
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ED
Evgeny Demidov
Colleague at Kyocera Document Solutions FranceHoofddorp, North Holland, Netherlands, Netherlands
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Louise Hughes
Colleague at Kyocera Document Solutions FranceLower Tysoe, England, United Kingdom, United Kingdom
View →
DC
Drobota Cosmin
Colleague at Kyocera Document Solutions FranceMeerbusch, North Rhine-Westphalia, Germany, Germany
View →
PV
Peter Vieira
Colleague at Kyocera Document Solutions FranceAalsmeer, North Holland, Netherlands, Netherlands
View →
AR
Anupama Rajarathnam
Colleague at Kyocera Document Solutions FranceAmsterdam, North Holland, Netherlands, Netherlands
View →
JS
Jana Srbecka
Colleague at Kyocera Document Solutions FranceAmsterdam, North Holland, Netherlands, Netherlands
View →
MT
Marta Trachimowicz-Haijma
Colleague at Kyocera Document Solutions FranceNetherlands, Netherlands
View →
JB
John Brinkman
Colleague at Kyocera Document Solutions FranceThe Randstad, Netherlands, Netherlands
View →
RG
Rogier Groote
Colleague at Kyocera Document Solutions FranceThe Hague, South Holland, Netherlands, Netherlands
View →
DW
Deon Wepener
Colleague at Kyocera Document Solutions FranceLisse, South Holland, Netherlands, Netherlands
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ED
Evgeny Demidov
Colleague at Kyocera Document Solutions FranceHoofddorp, North Holland, Netherlands, Netherlands
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3 education records
Soude Frederic education
Tss, Technicien Supérieur En Robotique
Université Du Havre
D.U.T., Génie Electrique Et Informatique Industrielle
Iut Du Havre
Bac Série E, Option Automatisme, Maths, Physique, Techno
Lycée Marcel Sembat
FAQ
Frequently asked questions about Soude Frederic
Quick answers generated from the profile data available on this page.
What company does Soude Frederic work for?
Soude Frederic works for KYOCERA Document Solutions France.
What is Soude Frederic's role at KYOCERA Document Solutions France?
Soude Frederic is listed as Directeur des Services Clients chez KYOCERA Document Solutions France at KYOCERA Document Solutions France.
Where is Soude Frederic based?
Soude Frederic is based in Rouen, Normandy, France while working with KYOCERA Document Solutions France.
What companies has Soude Frederic worked for?
Soude Frederic has worked for Kyocera Document Solutions France, Kyocera Mita, Sagem Communications, Safran, and Sagem Sa.
Who are Soude Frederic's colleagues at KYOCERA Document Solutions France?
Soude Frederic's colleagues at KYOCERA Document Solutions France include Louise Hughes, Drobota Cosmin, Peter Vieira, Anupama Rajarathnam, and Jana Srbecka.
How can I contact Soude Frederic?
You can use AeroLeads to view verified contact signals for Soude Frederic at KYOCERA Document Solutions France, including work email, phone, and LinkedIn data when available.
What schools did Soude Frederic attend?
Soude Frederic holds Tss, Technicien Supérieur En Robotique from Université Du Havre.
What skills is Soude Frederic known for?
Soude Frederic is listed with skills including Management, Vente De Solutions, New Business Development, Gestion De Projet, Responsable Produit, Cloud Computing, Btob, and Change Management.
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