Sourav Dasgupta Email & Phone Number

Kolkata, West Bengal, India

West Bengal

Business Operation:1. Overseeing the overall day to day operation of all the stores.2. Making ROI & Business plan.3. Looking after billing proposal adherence.4. Implementation of SOP & focusing on customer relationship management.5. Looking after the profitability part of all the store including watch care Center.6. Handle all staff7. Maintain balance between Company & the franchisee.8. Maintain the performance of all staff to achieve the target.9. Making business plan for all the stores.10. Plan & execute different kind of ATL & BTL activity for all the store to enhance the business.11. Analyze sale figure with previous performance to ensure the development of the business.12. Making & analyze all H.O & franchisee report.13. Maintain visual merchandising.14. Recruit new staff.15. Provide training to the new staff.16. Solving customer problem.17. Performing store audit in regular interval.1. Giving all the reports to the A.B.M & R.B.M Business Development : 1. New Store opening. 2. Looking after the business growth of the company. Merchandising:1. Maintain stock management system2. Planning the investment in stock in coordination with franchisee & company.3. Handle inventory properly.4. Identify the gaps in merchandise mix and take corrective actionin coordination with A.B.M. & R.B.M.

Kolkata Area, India

1. Over seeing the overall day to day operation of the store. 2. Implementation of SOP & focusing on customer relationship management. 3. Looking after the profitability part of the store. 4. Looking after the business growth of the company. 5. Handle all staff. 6. Maintain the performance of all staff to achieve the target. 7. Analyse sale figure with previous performance to ensure the development of the business. 8. Making all H.O report. 9. Provide training to the new staff. 10. Handle cash & petty cash.11. Solving customer problem.12. Maintain visual merchandising.13. Performing store audit in regular interval.14. Handle inventory properly.15. Identify the gaps in merchandise mix and take corrective action in coordination with A.S.M. & R.S.M.16. Giving all the reports to the A.S.M & R.S.M

Job Profile : 1.Manage the entire store; Looking after the business growth of the company. 3. Handle all staff. 4. Maintain the performance of all staff to achieve the target. 5. Analyse sale figure with previous performance to ensure the development of the business. 6. Making all H.O report. 7. Provide training to the new staff. 8. Handle cash & petty cash. 9. Solving customer problem. 10. Handle inventory properly. 11. Identify the gaps in merchandise mix and take corrective action In coordination with A.S.M. & R.S.M. 12. Giving all the reports to the A.S.M & R.S.MIndustry Type Retail

Cashiering 2. Providing training to the junior cashiers. 3. Providing training to the junior cca 4. Handling the team. 5. Looking after the selling part of the company. 6. Giving proper information about new products & new offers to the customer. 7. Convince the customer to enroll as a part of the loyalty Programme. 8. Solving customer’s problems. 9. Handling the inventories in a proper way. 10. Giving all the reports to the Accounts Department & Departmental Manager Industry type : Retail