George Spanos

George Spanos Email and Phone Number

Building Platform Business Models in an Ecosystem Driven Economy. Doing more by owning less. @ CRM.COM
london, london, united kingdom
George Spanos's Location
Nicosia, Cyprus, Cyprus
George Spanos's Contact Details

George Spanos personal email

About George Spanos

Results-oriented and innovative, digital strategy and technology executive, with strong ecosystem, building & growing capabilities. Currently, I emphasize on the intersection of, Platform Business Models / Jobs To Be Done framework, Partners Experiences and Technology innovations, in the highly competitive Telecommunications, Fin-tech, Future Commerce, digital services industries. A C-Suite and board-level professional, skilled in successfully designing products/platforms & systems architecture strategies.Proven record of success in building & managing cross-functional teams and developing new business, credited with improving customer satisfaction, increasing operations efficiency, and exceeding revenue targets. Open minded and multicultural with experiences from EMEA & ChinaAlways looking to resolve pain points, by developing interesting ideas (Vision, Strategy, Design, Delivery, Go-to-Market, B2B/B2C) together with small or bigger teams, for existing, or even new market segments, all over the world.

George Spanos's Current Company Details
CRM.COM

Crm.Com

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Building Platform Business Models in an Ecosystem Driven Economy. Doing more by owning less.
london, london, united kingdom
Website:
crm.com
Employees:
27
George Spanos Work Experience Details
  • Crm.Com
    Chief Product Officer
    Crm.Com Oct 2022 - Present
    London, United Kingdom, Nicosia, Cyprus
    Responsible for the strategic direction of the product. More specifically, I oversee product vision, product innovation, product design, product development, project management, and product marketing. My goal is to ensure initiatives run smoothly across internal teams, clients and stakeholders.
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  • Bank Of Cyprus
    Lead Product & Ecosystem Manager, Digital Economy Platform
    Bank Of Cyprus Mar 2021 - Sep 2022
    Nicosia District, Cyprus
    Responsible for product design and associated services adoption from platform ecosystem https://youtu.be/Mdgfvwr-62E
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  • Agil It Solutions Design
    Chief Fintech Operations & Ecosystem Development Officer
    Agil It Solutions Design Oct 2019 - Mar 2021
    Cork Ireland, Dubai, U.A.E.
    Business Change and Digital Technologies Agency : Fintech, Insurtech, Smart Retail Help Organizations build Innovative, Usable, Feasible and Viable Products mainly for Fintech, Telco and Future Commerce vertical markets.Our approach based on Innovation Iteration, Platform Business Models and Jobs To Be Done frameworks Currently accountable for Payments / Money Transfer solutions (i.e FX, remittances) and e-Mobility transformation programs
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  • Channel Vas
    Principal, Fintech Products & Ecosystems, Platform Business Models & Innovation
    Channel Vas Jan 2019 - Oct 2019
    Dubai, U.A.E
    Fintech Agency: Fintech, Insurtech, Smart Retail CVAS is a Leading Fintech Provider of Mobile Financial and Airtime Credit Services that strives to help finance iliterate and un / under - served populations.I was Leading the MVP design for Freefone (3G smartphone device ecosystem) digital & finance inclusion program for Nigeria markets
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  • Huawei
    Principal, Products & Ecosystems, Platform Business Models & Innovative Digital Channels
    Huawei Oct 2014 - Dec 2018
    Cork, Ireland
    Huawei Innovation Center : Telecommunications, Fintech Research a variety of business models and design/deploy digital platforms & products to transform Telco, Finance, Future Commerce, Transport, Utilities and inform the development of 5 to 10 year strategic plans. Design and implement Minimum Viable Products (MVP) and high scale Programs, for Smart City, Smart Retail, Smart Health/Insurance, using innovative technology architectures. Enable and test various enterprise platforms for associated ecosystems in cooperation with MIT, Harvard, TM forum (e-TOM/SID), Open Group (TOGAF), and AXELOOS (ITIL 2011).
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  • Exis I.T.
    Principal Partner, Platform Business Models, Business Development / Digital - Mobile
    Exis I.T. Dec 2012 - Sep 2014
    Athens, Greece & Dublin, Ireland
    ICT Solution Provider: Fintech, Smart Retail, TelecommunicationsExecutive partner of this IT and Digital consulting firm that provided digital transformation solutions design and business systems integration for Telco Fintech & Smart Retail verticals. Acountable for business model and digital services development initiatives in Greece and abroad with full profit and loss responsibility.
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  • Care Direct
    Chief Product & Innovative Technologies Officer, Digital Channels & Ecosystem Development
    Care Direct 2008 - 2011
    Athens Greece & Beograd Servia
    Digital Agency with subsidiaries in 5 countries : Smart Retail, FintechCare Direct is a digital agency leading pregnancy and new mother vertical markets in Greece & Balkans. Accountable for category profit and loss, budgeting and return on investment, for a suite of online products & services. Promotional campaigns and loyalty programs, database marketing, contact center services, e-coupon processing, new media/Internet services, were some of my deployments, in support of business development initiatives in Europe, the Middle East, and Africa.
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  • Wind Hellas
    Senior Services & Technology Manager, Consumer Insight & Transactions Optimization
    Wind Hellas 2003 - 2008
    Athens Greece
    Telco carrier with more than 4M subscribers : CRM Framewotk OperationsManaged and motivated a team of internal and external professionals to design, implement, and support digital customer experience by deploying technology for one of the largest telecommunications companies in Greece. With full profit and loss responsibility, I developed and provided technical support for corporate services including contact center, direct sales and special agreements, campaigns & loyalty schemes, collections, corporate self care portal and other digital Value Added Services.
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  • Ote Group Of Companies (Hto)
    Operations & Technology Senior Manager, Crm Framework Architecture & Delivery
    Ote Group Of Companies (Hto) 2001 - 2003
    Athens Greece
    Telco Carrier supporting more than 5M subscribers: CRM Framework OperationsManage & motivate a team of internal and external professionals to support the Group operational CRM framework (central operations plus 380 retail stores) . Accountable for Solutions Design and Program Management with full P&L responsibilities.Responsible for Operational CRM corporate strategy regarding retail chain operational CRM, mobile devices Service management, Call Center operations (e-Value), Loyalty schemes, Campaign programs and Direct Sales operations.
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  • Ifs
    Senior Technology Architect, Erp/Crm Platforms
    Ifs 2000 - 2001
    Athens Greece , Nicosia Cyprus
    Enterprise S/W provider with more than 10K customers around the globe: ERP, CRM, PaymentsBusiness Analysis & Solution Design for : Maintenance – Project Management –Service Management/Customer Management – Sales/SFA – Telemarketing using appropriate IFS application modules. Program management with full P&L responsibilities
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  • Asprofos Engineering
    Program Planner, Governmental Infrastructure
    Asprofos Engineering 1999 - 2000
    Athens Greece
    Leading engineering consultancy company with almost 200 engineers: Program ManagementI participated to the team, which was accountable for Strategic Planning for Governmental Infrastructure, Studies-Procurement and Construction Evolution for all Greece prefectures. The Project includes 30,000 activities structured as independent contracts. I was responsible to monitor Western Greece, Central Greece and Eastern Macedonia & Thrace, regions. Key to project success was the co-operation, at the Executive level with relevant Ministries
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  • First Data Corporation
    Operations & Quality Manager (Dataform), Payments, Data & Document Processing
    First Data Corporation 1996 - 1999
    Athens Greece
    Global leader in payments and financial technology: ERP, Direct MarketingAccountable to install and support the corporate ERP system (in-house solution). Responsible for Production planning, for any Direct Marketing - Telemarketing project. Accountable for technical set up, vendors’ management, final delivery of the product (laser printing, automatic inserting & folding)Visa Cards Quality Manager. Responsible to support corporate Quality ISO 9001. Led a team of 4 technical experts
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  • Lalizas
    Quality & Business Process Manager, Manufacturing Operations
    Lalizas 1995 - 1996
    Athens Greece
    Marine equipment manufacturing company with presence in more than 100 countries: R&D, Business Performance Accountable to build organization Business Plan for yrs. 1996-2000. Responsible for Production equipment, Maintenance process design and monitoring, Work KPIs measurement, Capacity & production planning and finally operations performance reporting. Responsible to develop and support Compliance processes for USA Production & Security standards (USCG – US Coast Guard).
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George Spanos Skills

Crm Business Analysis Telecommunications Business Strategy Project Management Mobile Devices Strategy Change Management Direct Marketing Online Advertising Erp Management Account Management Integration Program Management Business Intelligence Microsoft Sql Server Product Management Team Leadership Software Project Management Database Marketing Enterprise Architecture Databases Software Development Requirements Analysis Vendor Management Web Development E Commerce It Strategy Project Portfolio Management Risk Management Call Centers It Management Itil Programme Digital Platforms New Business Development Accounting Enterprise Resource Planning Business Development Business Process Team Management Leadership Solution Architecture Strategic Planning Business Planning

George Spanos Education Details

Frequently Asked Questions about George Spanos

What company does George Spanos work for?

George Spanos works for Crm.com

What is George Spanos's role at the current company?

George Spanos's current role is Building Platform Business Models in an Ecosystem Driven Economy. Doing more by owning less..

What is George Spanos's email address?

George Spanos's email address is sp****@****ail.com

What is George Spanos's direct phone number?

George Spanos's direct phone number is +121491*****

What schools did George Spanos attend?

George Spanos attended Saïd Business School, University Of Oxford, Mit Sloan School Of Management, Mitx On Edx, Saïd Business School, University Of Oxford, Massachusetts Institute Of Technology, National Technical University Of Athens, Hellenic Management Association (Eede), Université De Liège, University Of Patras.

What skills is George Spanos known for?

George Spanos has skills like Crm, Business Analysis, Telecommunications, Business Strategy, Project Management, Mobile Devices, Strategy, Change Management, Direct Marketing, Online Advertising, Erp, Management.

Who are George Spanos's colleagues?

George Spanos's colleagues are Georgia Kountouri, Christina Zenonos, Tanaka Dube, Kyriacos Stavrinides, John ., Antonis Papageorgiou, Theodosia Antoniou.

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