Driver Observations, Coaching and TrainingEmergency Spill Response TeamCreate and Implement JHA'sCreate Health and Safety KPI'sCustomer Site visits CVOR ManagementCertified Health and Safety Committee memberMaintain up to date safety and compliance records

Deliver FuelCustomer serviceCertified CFA memberTrained and evaluate new staff

• Project Management • CPPI certified to deliver fuel • Site visits, customer sales and improvements • Set up procedures to improve customer service levels and bridge communication gaps • Responsible for CVOR Management • Load Fuel trucks, perform fuel deliveries when required • Work with Suppliers to meet customer needs. • Look for opportunities in efficiencies and ways to lower costs.

• Oversaw Transportation and Warehouse Department for Ontario with 26 employees• Developed and established KPI’s to help drive business results• Engaged all necessary employees in projects to help create an inclusive culture• Influential in bringing stability, reducing staff turnover and improving customer attainment levels from high 80’s to high 90's thereby enhancing exceptional service to customers• Responsible and accountable for P & L• Responsible for building specialized keg trucks to increase productivity and reduce safety hazards. Work with lease companies to maximize fleet• Negotiate with suppliers, manpower agencies and contractors to keep operations cost down• Executed and trained or was part of a team for project developments: Kronos payroll system, Route utilization, Eco Lighting, Performance Management, ELD’s (Electronic Logging Device), driver Hand-Held and printers, Route profitability KPI• Responsible for all Health and Safety training requirements. Experienced working with safety organizations and the MOL. Certified H & S Co Chair member. Created various procedures and Drivers Manual Guide. Health and Safety Network with other large Breweries. WSIB contact person

Castrol Oil - Wakefield Canada Inc.• Oversaw Transportation and Warehouse Department for Ontario with 27 employees• Instrumental in bringing service levels of in full on time (IFOT) number up from high 80’s to mid 90’s thereby enhancing exceptional service to existing accounts• Saved thousands of $$$ by working with National Sales Manager for Costco to minimize 3PL and Wakefield delivery costs• Reorganized plant framework in order to Increased capacity of warehouse and optimized warehouse space adding racking• Reduced overhead costs by renegotiating supplier contracts• Responsible for all training requirements for Warehouse and Transportation employees• Merge collective agreement contracts• Update and create SOP’s to keep ISO 9001 compliant• Provided cross training for employees• Cost analysis and sourcing on projects• Bridge sales and Distribution department to enhance customer service and expedite customer issues• Collaborate with Team Leads and other department Managers to brainstorm and come up with potential solutions to current opportunities• Compile and analyze P&L reports and compare to budget numbers in meetings• Ensure no opportunities were lost by initiating open discussions with employees in all departments

• Managed 30 employees• Ensure directives from Distribution Centre Manager are followed • Best in class customer service by communicating with employees about customer feedback• Work in conjunction with Dispatch to improve and enhance time windows and any other dispatch problems • Investigate Customer Service Tickets and resolve the issues in a timely manner • Team lead in Coca Cola’s Attendance Management Program• Held weekly team meetings with entire distribution group• Work with sales to satisfy the customer’s needs while limiting impact to efficiencies

• Oversaw Distribution Department with 80 employees• Worked with sales and warehouse to help utilize the business and deal with customer issues• Compile and analyze Productivity, P&L reports and compare to budget numbers in weekly meetings• Spent time with Supervisors, drivers and dispatch to look for opportunities.• Ensure proper service to existing accounts• Perform budget using budget model

Warehouse Manager• Managed and prioritized labour scheduling to meet or exceed work efficiency. • Oversaw warehouse operations and scheduled tasks for 200 employees. Helped reduced overtime by over 300 000 to prior year. (2007 vs. 2006) • Organized floor structure in order to increase warehouse efficiency and load stability.• Participated in pre contract renewal for Brampton• Contingency plan member for 3 Ontario Plants during negotiations• Performed Step 2 grievance meetings, participated in step 3 and mediation.• Worked all different shifts for extended periods of time to meet, greet and learn on the off shifts. Also for implementing Voice Pick• Focused on simple solutions to reduce errors in inventory control by recreating outdated forms for the gate checkers. Mandated supervisors to supply identified loss inventory forms submitted daily to help reduce unidentified loss by over $125 000.00• Moved work schedules of Auditors to include Saturdays to reduce overtime.• Standardized forms for the flex customers• Helped create good working relationships between different departments by using the approach of what is best for the company• Worked with sales staff to ensure proper and current production codes being usedSpecial projects:• Team Leader in TCCMS( The Coca Cola Management System)• Team leader in Voice Pick• Team Leader on installation of $750 000.00 worth of racking.• Team Leader in implementation of Operational excellence. (SOP’S)• Installation of Computers and access for checkers was given to help efficiencies in both Warehouse and Distribution department. Provide distribution more clarity with the paperwork.

• Interfaced with Management and Delivery personnel in order to implement, maintain and enhance quality services. Oversaw increased productivity through strengthened scheduling and route density. • Reacted promptly to customers concerns and arranged immediate resolution to their satisfaction. • Initiate contact with customers to help grow the business. • Build customer relations by visiting accounts looking for opportunities to grow business• Responsible for accountability of all Delivery Drivers in Full Service Vending. • Perform route rides with Delivery drivers to teach, lead, and built team morale.• Performed the necessary audits to reach company objectives.• Conducted the reviewing of yields that requires resolution in a timely manner so that losses can be minimized. • Designed and implemented truck inventory maps to facilitate efficiency in load/checking.• Validate payroll using the Kronos system. • Performed semi-annual vend planner sessions to maximize route efficiencies • Ensured correct inventory levels by establishing enhanced communication with dispatch and management.• Worked with Fasets (MS access program) to maximize delivery scheduling and efficiencies.Special projects: • 1st of 23 sales centres to go invoice less in Canada.• 1st in eastern Canada to implement POD system in FSV.• 1st in eastern Canada to implement 1st fills by the Cooler Service dept• Finished #2 overall out of 23 Sales Centres in Canada in Coke’s KBI rating

• Managed and prioritized labour scheduling to exceed work efficiency. • Oversaw warehouse operations and scheduled tasks for 25 employees. Organized floor structure in order to increase warehouse efficiency. • Focussed on simple and robust solutions to reduce errors in inventory control. • Directed sales staff to use current production conditions.• Arranged for truck maintenance and repairs through contracted services to ensure minimized downtime.