Spencer Brown Email & Phone Number

Bella Vista, AR, US

Lowell, Arkansas, United States

Manage daily operational tasks. Perform daily project management operations through all five phases of the project life cycle: initiation, planning, execution, monitoring & controlling, and closeout. Provide logistical project support. Create and maintain project files. Manage project scheduling and billing. Manage the process of sourcing, evaluating, and.

Bentonville, Arkansas, United States

• Elevated issues to engineering and management for corrections during high call volumes due to internal system rollouts impacting entire network.
• Interfaced with external customers, approved maps of Walmart’s wireless access points, ensured optimal coverage for sites throughout and around structure ensuring ability for customer to perform job functions anywhere.
• Troubleshot, diagnosed, and resolved wide array of internet connected devices such as mobile phones, mobile printers, stationary printers, and tablets for Walmart.
• Adapted to rapidly changing environment to provide appropriate solution sometimes working with various colleagues.
• Ran production reports at end of shifts, checked for any mistakes, and corrected issues before repair process, ensuring correct customer due dates and sparepools.
• Implemented process changes to ensure customer’s products handled properly ensuring proper equipment repaired.