Spencer Yarter Email & Phone Number

Tucson, Arizona, United States

Drove increase of 527% in annual sales in setting material sales over the course of nine years, through direct sales,and couching and mentoring customer facing associates inside and outside● Improved inventory turns to minimizes cost related to expired goods maintaining less than 1% expired on hand● Diversified suppliers and improved stocking positions to ensuring adequate on hand for a 40% volume increase through 2020-2021, supply chain problems● Actively monitored market conditions and competitors pricing to increase sales and maintain competitive margins in setting material segment● Assisted Director of Training in development and implementation of operational training program as an expert speaker for new hire training conference calls ● Trained and mentored new operations managers to continued success ● Recognized as Operations Manager of the year, Region 1, 2018● Achieved quarterly operational excellence award

Increase inventory control and accuracy. Develop strong customer relationships.Increase sales and profitability.Maintain stocking positions to supports sales growth.Create sales opportunities with key accounts and customers of those accounts.Control freight expenses through maximizing truck utilization.

Increased monthly customer loyalty survey score by 4% average year over yearImproved performance on compliance audits by 10%Shared P&L responsibility for $4 million in annual salesManage inventory control proceduresCoordinate full store inventories Merchandising of store to planogram standardsOversee promotional planner changes

E-Systems Management is the Arizona's largest indirect Sprint dealer. As a store manager I staffed and trained a productive team of sales representatives, ensured customer satisfaction, managed all aspects of day to day business, including inventory ordering and management, creating and achieving financial goals, managing cash, maintaining computer and P.O.S systems, and maintain the look of the store.

Managed, trained, and developed 35 direct reports including 4 Team Supervisors, Sales Specialists, Computer Technicians and Mobile Electronics Installers in departments with $18 million in total annual revenue Championed new Firedog department into most productive computer repair department in the districtTrained and promoted 5 department and team supervisors for multiple locationsAwarded multiple “Hero Pins” for exemplary customer service

General Manager for highest volume mobile electronics department in the districtAwarded for highest “Protection Plan” percent to budget in region at national eventTrained and promoted 5 assistant S&I Managers throughout districtOrganized one-off large outdoor “Sound Off” promotional event to increase store traffic