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Stephanie Perez is listed as Guest Services Manager at Enchant, a company with 38 employees, based in Las Vegas, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Stephanie Perez.
Stephanie Perez previously worked as Front Office Coordinator at Precision Services Group and Customer Service Manager at Lobster Sports, Inc.. Stephanie Perez holds Bachelors In Communication, Organizational Leadership from Southern New Hampshire University.
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Stephanie Perez is a Guest Services Manager at Enchant.
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Developed and Implemented Guest Services procedures, policies, and standards for all remote guest service agents over four different states. Recruited, mentored and developed customer service agents and nurtured an environment where they could excel through encouragement and empowermentAdhered to and managed the approved budgetControlled resources and.
Front Office Coordination, Accounts Receivable and Accounts Payable responsibilities on a daily and monthly basis. Assisted with month end reconciliation as well as daily customer billing and collections. Supported customers via phone and email with scheduling and billing inquiries. Implemented new scheduling print outs for staff to make descriptions and.
Manage, train and lead customer service employees, including scheduling and forecasting for adequate staff coverage. Create and uphold customer service metrics. Prepared and verified sales forecast and data analysis. Handle all customer engagement via social media and E-commerce sites. Review and update all website content ensuring brand management..
Arleta, CA
Leading a Team of 4, Account Managers. Implement, improve, document and enforce processes and procedures. Conduct department Metric review and Analysis, oversee all customer accounts to ensure that every customer need is being met. Including customer visits, customer conference calls or red team meetings for any urgent need. Collaboration with other.
Responsible for all aspects of the office. Wearing several hats. Human Resources, Financial Officer, General Manager, Account Receivable, Accounts Payable, Payroll. Handled all trades and ensured both customer satisfaction and accountability. Customers consisted of celebrity clientele. Responsible for all confidentially agreements and contractual.
Managed 12+ employees. Responsible for store scheduling, hiring, training, and terminations. Review and installed all store schematics based on plan-o-grams. Customer Service was the main objective for all employees and my position was to encourage and train our team to achieve company sales goals and customer service ratings. Our store ranked in the top 3.
Managed 35+ employees. Provided training to Department Supervisors and associates on key elements for the Front End and BOH areas as per the company Action Plans. Provide employee recognition monthly at company meetings. Employees reviews on performance, attendance, and behavior. Responsible for all accounting/cash accountability procedures. Payroll.
Other employees you can reach at enchantchristmas.com. View company contacts for 38 employees →
Alli Mckinnon
Colleague at EnchantLas Vegas, Nevada, United States, United States
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Issac Turner
Colleague at EnchantSan Jose, California, United States, United States
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Bree Hooker
Colleague at EnchantCleburne, Texas, United States, United States
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Kelly Yu
Colleague at EnchantGreater Vancouver Metropolitan Area, Canada
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Rebecca Beaulieu
Colleague at EnchantGreater Boston, United States
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Oscar Lopez
Colleague at EnchantMexico City, Mexico, Mexico
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Brandon Leland
Colleague at EnchantSan Jose, California, United States, United States
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Vicky Agostino
Colleague at EnchantSan Diego, California, United States, United States
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Berna Deth
Colleague at EnchantManila, National Capital Region, Philippines, Philippines
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DB
Devin Boquist
Colleague at EnchantCanada, Canada
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Quick answers generated from the profile data available on this page.
Stephanie Perez works for Enchant.
Stephanie Perez is listed as Guest Services Manager at Enchant.
Stephanie Perez is based in Las Vegas, Nevada, United States while working with Enchant.
Stephanie Perez has worked for Enchant, Precision Services Group, Lobster Sports, Inc., Superior Thread Rolling, and Calimex Construction.
Stephanie Perez's colleagues at Enchant include Alli Mckinnon, Issac Turner, Bree Hooker, Kelly Yu, and Rebecca Beaulieu.
You can use AeroLeads to view verified contact signals for Stephanie Perez at Enchant, including work email, phone, and LinkedIn data when available.
Stephanie Perez holds Bachelors In Communication, Organizational Leadership from Southern New Hampshire University.
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