Stephen Kennedy Email & Phone Number

Mesa, AZ, US

Phoenix, Arizona, United States

• Assisted in establishing and optimizing internal control policies and standard operating procedures for the inaugural surveillance department.
• Contribute to the successful launch of Arizona's first retail sportsbook.
• Leverage data analysis tools to research potential problem patrons & address AML concerns.
• Monitor gaming and financial activities for regulatory compliance.
• Conduct audits to rectify policy violations & security issues, ensuring regulatory compliance.
• Utilize CCTV and reporting programs to investigate variances and file quality SARs promptly.

Mesa, Arizona, United States

Scottsdale, AZ

• Developed and implemented a strategic plan to reduce shrink through audits and sales team training, and conducted apprehensions.
• Oversaw all aspects of Loss Prevention & Safety, maintaining high Customer Service standards
• Coached & supervised Loss Prevention staff to foster high performance through guidance & reviews.
• Addressed daily operational challenges in collaboration with the Operations Manager for seamless store operations.
• Investigated internal and external losses, utilizing surveillance and exception-based reporting tools to build cases against AML and Organized Retail Crime (ORC) groups.
• Collaborated with law enforcement for the prosecution of offenders.

Scottsdale, AZ

• Conduct investigations relating to employee dishonesty & unethical activity, credit fraud, workplace violence, and other incidents.
• Use CCTV to investigate potential shoplifters or internal theft.
• Enforce Loss Prevention Policy & Procedures, Merchandise Protection Standards and Safety.Conduct audits to control shrinkage while providing awareness programs for all associates within the store.

Phoenix, Arizona Area

• Assisted with all athlete training for NFL Combine prep
• Run core stations and assist with demonstration of daily workouts, critiquing player form, and stretching players
• Assisted the Speed coach on any necessary prep
• Assisted daily workouts for current NFL players and free agent players

Greater Chicago Area

• Led successful effort to achieve 0.8% store shrink for the first time in 10 years during the first year as Manager.
• Supervised, trained, and evaluated Loss Prevention staff on security and safety policies.
• Investigated internal and external losses, collaborating with law enforcement for prosecution; assisted in the capture of a multi-county ORC ring.
• Ensured overall security and safety of the store, customers, and associates.
• Managed installation and maintenance of CCTV cameras for enhanced surveillance

Wichita, Kansas Area

• Identified and reduce sources of loss by internal and external theft
• Identified potential shoplifters and monitor customer and employee theft
• Apprehend and detain shoplifters
• Researched and log for paper work errors to reduce loss

Wichita, Kansas Area

• Assisted the store manager in day-to-day operations, encompassing training, supervision, and associate recruitment.
• Spearheaded stock and logistics operations, including shrink and stock audits.
• Supported marketing and sales initiatives at the store level to reach quarterly sales goals.
• Led Loss Prevention efforts to company standards.

Eugene, Oregon Area

• Assisted the Director of Player Personnel with day to day operations
• Cut film for prospected players
• Make sure film of certain players is on server
• Entered information of players in to the database
• Assisted Defensive backs coach with various recruiting projects.

Wichita, Kansas Area

• Facilitated training and supervision of store employees.
• Traveled to new locations to assist with training, setup, and contributed to successful grand openings.
• Collaborated with the operations manager to troubleshoot logistics related to merchandise inventory and conducted floor moves to corporate standards.

Wichita, Kansas Area

• Assisted with on-field promotions
• Ran manual scoreboard
• Operated cameras
• NBC World Series