Charles Spring Email & Phone Number

Dallas, TX, US

Richardson, Texas, United States

Cambridge, Massachusetts, United States

• Liaised with over 100 alumni for program planning and miscellaneous administrative needs, notably program managing Speakers Bureau in Winter ‘22 to work with alumni and Harvard faculty, resulting in virtual lectures.
• Created and implemented marketing strategy, program proposal, and communications plan for Harvard Prize Book, as well as drafting an ambitious 3-year planning doc to incorporate a student-suggested book title, expand….
• Created and implemented marketing strategy, program proposal, and communications plan for Harvard Prize Book, as well as drafting an ambitious 3-year planning doc to incorporate a student-suggested book title, expand.
• Drafted teaching guides for all Clubs and SIGs staff that review: shared inbox FAQ, alumni list pulling, annual report organization and management, website editing, and internal database querying
• Assisted in marketing endeavors across departments, including: monthly newsletter creation and deployment, website and directory management, and event postings on the alumni.harvard.edu events page. Notable events.
• Facilitated a Summer Community Service Fellowship program that provided $77k in funding for students to work over the summer in their hometown communities, with work focused on research and professional developments.

Cambridge, Massachusetts

• Served as primary point of contact through written and verbal communications for Alumni, recorded committee meeting notes with reunion committees, and troubleshot registrations for Harvard’s commencement and reunion.
• Conducted detailed analysis of large data sets, collected from the university database, to create successful outreach strategies and oversaw organization of survey data to assist the Harvard’s Treasurer and Secretary.
• Collaborated with my department… Show more
• Collaborated with my department director to resolve oversights on registration forms, specifically pricing policies and technical glitches on the sign-up form Show less

Cambridge, Massachusetts

• Support the smooth execution of multiple social and community events by providing excellent customer service to diverse clients
• Supervise and mentor new recruits, evaluate training needs, and devise effective plans to optimize client experience
• Maintain consistent engagement with staff and customers to deliver new policy changes and administrative rollouts
• Administer large amounts of cash while following cash handling procedures
• Streamline and performe day-to-day… Show more
• Streamline and performe day-to-day administrative tasks utilizing efficient techniques and methods★ Related Skills: Event Planning & Execution, Customer Service Management, Team Building & Leadership, Change.

Cambridge, Massachusetts

• Contributed in the execution of ethical campaigns to raise awareness about transgender and homeless people rights, including, but not limited to, selling products to raise money for non-profit groups, researching and.
• Designed innovative text posts to promote new company products, events, and the store’s ambassadors on social media channels
• Conducted… Show more
• Conducted engaging demos to promote new products and capture audiences’ interest
• Developed and strengthened professional working relationship with customers by understanding and addressing individual needs and concerns during one-on-one consultations ★ Related Skills: Campaign Development &.

• Met sales goals as a Top Seller through genuine customer interaction and exceptional interpersonal skills, regularly having the highest sales week-to-week
• Maintained quality control for featured products and promotional material that would otherwise not reflect the brand integrity or reputation
• Participated in leading overnight store rearrangements with new merchandise once per month
• Helped manage a $5 million store during the 2016 Holidays, paying close attention to employee… Show more
• Helped manage a $5 million store during the 2016 Holidays, paying close attention to employee morale, sale KPIs, fluctuating promotions, and managing inventory needs
• Partnered with IT to troubleshoot technical issues with POS and mobile POS systems ★ Related Skills: Presentation Preparation & Delivery, Relationship Development, Issue Identification & Resolution, Sales & Marketing.

Brandon, FL

• Designed eye-catching websites, electronic press kits, and social media posts for wide range of local musicians and businesses to enhance brand awareness
• Obtained and managed required legal documents for copyrights, royalties, event permits, and musical licenses
• Performed a diverse range of administrative tasks, such as maintaining client files, creating multiple documents, and editing proposals for prospective clients while ensuring maximum data accuracy
• Conceptualized and… Show more
• Conceptualized and implemented engaging publicity plans, by constructing press releases, fact sheets, email blasts, and publications
• Identified and captured new publication, client advertising, and promotional event opportunities through fostering professional relationship with local and national journalists ◆Highlights◆

• Managed 2 stores in Tampa Bay, including the flagship store in Brandon mall
• Assisted in driving sales for Cotton On Foundation charity products, setting goals to raise a certain dollar amount per shift
• Training staff and management, while partnering with corporate to implement standards across the district★ Related Skills: Relationship Development, Issue Identification & Resolution, Sales & Marketing Planning, Team.
• Training staff and management, while partnering with corporate to implement standards across the district★ Related Skills: Relationship Development, Issue Identification & Resolution, Sales & Marketing Planning, Team.