Charles Spring

Charles Spring Email and Phone Number

Experienced Salesforce and IT Administrator/Manager and Consultant - Salesforce Certified (x2) @ First Book
washington, district of columbia, united states
Charles Spring's Location
Washington, District of Columbia, United States, United States
About Charles Spring

Over 14 years’ experience in IT and database administration, including Salesforce, Office 365, and custom-built CRM (Customer Relational Management) systems. Salesforce Certifications: Administrator and Sales CloudHighlighted Skills:Database Customization/Management:- creating multi-object reports, workflows, validation rules, formulas- manipulating data through Excel, pivot tables, formulas and customized reports- data import and export using various tools, including Data Loader and DemandTools- designing and modifying database user interfaces and reporting toolsSupport of users and overall infrastructure:- directing the work of outside vendors to meet the needs of the organization- supporting and guiding non-technical users in the use of software and databases- leading trainings on changes to computer systems and best practices- writing user guides for specific local configurationsOverall Qualities:- learning new systems and products rapidly- solving problems and creating efficient solutions with persistent & prompt attention- loyalty and commitment to teamwork and collaboration

Charles Spring's Current Company Details
First Book

First Book

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Experienced Salesforce and IT Administrator/Manager and Consultant - Salesforce Certified (x2)
washington, district of columbia, united states
Website:
firstbook.org
Employees:
92
Charles Spring Work Experience Details
  • First Book
    Salesforce Administrator
    First Book Sep 2017 - Present
    Washington D.C. Metro Area
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  • Confluence Corporation
    Salesforce Customization Specialist And Service Board Manager
    Confluence Corporation Jul 2015 - Jul 2017
    Washington D.C. Metro Area
    Support clients with Salesforce and website needs and questions, managingsub-contractors to achieve team-based solutions.● Salesforce focus: Process Builder, Workflows, VisualForce, iATS, FormAssembly, Drawloop.● Website focus: WordPress, Drupal, Apache, LINUX, PHP, SQL, integration with Salesforce.● Managing all service board requests, including communication with clients aboutexpectations.● Responsible for monthly maintenance for over 10 sites.
  • Lift
    Manager Of Information Technology
    Lift Jul 2012 - Jun 2015
    Washington, Dc
    • Investigated and resolved data irregularities in database of over 35,000 contacts, 150,000 calendar entries, and 400 users. • Designed and tested data reporting tools, as report needs grew in complexity. • Coordinated improvements in user interface of case management system. • Lead trainings on changes to user interface. • Coordinated hardware purchases and upgrades, as staff size doubled to 90 employees. • Maintained user accounts and security groups in cloud-based Office 365. • Directed CommunityIT (outside vendor) in immediate and long-term IT support tasks.
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  • Lutheran Volunteer Corps
    Associate Director Of Admissions
    Lutheran Volunteer Corps Jun 2011 - May 2012
    Guided development of CRM application system for over 500 applicants and agencies. Coordinated interviewing of over 200 applicants, utilizing staff and volunteers, through CRM. Created user guides and lead trainings on using the online system. Directed LVC's Americorps program for over 90 LVCers/year to receive the Americorps award. Strategized on how to best match 150 applicants with non-profit agencies.
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  • Lutheran Volunteer Corps
    Regional Director
    Lutheran Volunteer Corps 2005 - 2011
    · Mentored young adults as they explored issues of justice, community, and sustainable living.· Recruited and interviewed placement agencies each year, selecting ones that show a balance of a rewarding member experience, a compelling need, and accountability to the clients served.· Planned the National Orientation for LVC for 3 years, coordinating educational programming, utilizing outside and on-staff resources for the week-long event for over 100 new members.· Established and maintained anti-racist commitments to be accountable to the needs of local communities and non-profits.
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  • Presbyterian Peace Fellowship
    Coordinator/Trainer
    Presbyterian Peace Fellowship 2004 - 2005
    · Recruited and coordinated schedules of volunteers with diverse skills and abilities.· Led training for volunteers, drawing on outside resources and my own.
  • Manna Inc.
    Program Coordinator - Affordable Housing Activists
    Manna Inc. 2004 - 2005
    Washington, D.C.
    · Mobilized over 300 members to take action, both at the city level and federal level.· Engaged Congressional offices to respond to issues affecting housing in DC.
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  • Christian Peacemaker Teams
    Team Coordinator
    Christian Peacemaker Teams 2003 - 2004
    · Analyzed abilities and limitations of team members in relation to project commitments, combining sensitivity and efficiency to facilitate consensus decision making.· Balanced multiple needs, schedules, and personalities to ensure sustained nonviolent actions.· While in the United States, used preaching, storytelling, and interactive skits to lead programs on Colombia for congregations for the purpose of education, lobbying, and fundraising.
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  • Peninsula Interfaith Action
    Campaign Coordinator - Housing Trust Fund
    Peninsula Interfaith Action Jan 2001 - Jul 2001
    · Organized day-long strategy meetings with broad community and government representation, building allies to develop a county-wide housing trust fund.· Co-chaired affordable housing committee, guiding research and action plans.
  • Stanford University
    Senior Systems Administrator/Programmer
    Stanford University 1990 - 2000
    · Maintained and installed computer systems, including SQL databases, Microsoft Windows and Office, Macintosh and UNIX, for research and teaching in several academic departments.· Bridged the technology divide with patience and easy-to-understand instructions when assisting novice users.
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Charles Spring Education Details

Frequently Asked Questions about Charles Spring

What company does Charles Spring work for?

Charles Spring works for First Book

What is Charles Spring's role at the current company?

Charles Spring's current role is Experienced Salesforce and IT Administrator/Manager and Consultant - Salesforce Certified (x2).

What schools did Charles Spring attend?

Charles Spring attended Stanford University, University Of The District Of Columbia.

Who are Charles Spring's colleagues?

Charles Spring's colleagues are Paula Willey, Claudia Love Hopkins, Pat Pope, Assadullah Nazary, Gibs Ramm, Hannah Kroetz, Kathryn Baker.

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