Steven Querry Email & Phone Number

Edmond, Ok, Us

• Supervise the day-to-day activities of emergency and non-emergency services personnel assigned to the Communications Bureau.• Complete statistical analysis to determine the deployment of personnel.• Respond to complaints and inquiries from internal and external sources.• Administrate the training program including updating and maintaining manuals and lessons, and managing the Communication Training Officers.• Evaluate system functionality, diagnose malfunctions, and perform… Show more • Supervise the day-to-day activities of emergency and non-emergency services personnel assigned to the Communications Bureau.• Complete statistical analysis to determine the deployment of personnel.• Respond to complaints and inquiries from internal and external sources.• Administrate the training program including updating and maintaining manuals and lessons, and managing the Communication Training Officers.• Evaluate system functionality, diagnose malfunctions, and perform repairs of communications equipment. • Implement new systems and system upgrades for applications and hardware. • Provides administrative support to the Communications Manager and acts as the Manager in their absence. Show less

• Supervise a team of personnel and their daily activities for emergency and non-emergency services.• Manage shift schedules and determine deployment of personnel.• Evaluate employee performance.• Participate in the hiring, and selection, and training of employees.

• Train new communications personnel on department policies and procedures.• Develop training programs and manuals to address department needs; conduct new training programs.• Evaluate the performance of new communications personnel, identify areas of improvement and work with employees to meet department standards.• Troubleshoot minor problems associated with the computerized dispatch center; work with Police Communications Supervisor and Systems Specialist to resolve the more… Show more • Train new communications personnel on department policies and procedures.• Develop training programs and manuals to address department needs; conduct new training programs.• Evaluate the performance of new communications personnel, identify areas of improvement and work with employees to meet department standards.• Troubleshoot minor problems associated with the computerized dispatch center; work with Police Communications Supervisor and Systems Specialist to resolve the more difficult problems. Show less

• Analyze requests for police services, determine priority ranking of each request and the kind and level of service to be dispatched in initial response, and determine available units to dispatch.• Dispatch police units, translating service requests into radio codes and relaying to police personnel in the field via radio and computer data terminals.• Operate computer data terminals to research and verify sensitive and confidential information.

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Associate'S Degree, Liberal Arts And Sciences/Liberal Studies

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