Highly motivated Sales & Marketing professional with 9+ years of experience in business development, inside and outside sales. Proven track record of managing day-to-day sales activities and customer service tasks for over 100 key accounts, achieving a 25% increase in customer satisfaction. Expertise in leveraging platforms like ArrowSphere and Salesforce to enhance operational efficiency, streamline the quote-to-cash process, and effectively manage cloud services. Skilled in developing strong B2B and B2C relationships, handling orders worth over $50 million, and resolving pre-sales and post-sales issues, resulting in a 30% decrease in resolution time. Excellent problem-solving capabilities and extensive experience in overcoming objections and closing sales. Successfully generated $1M+ in incremental sales through mentorship and data analysis, driving significant business growth.