Sreetama Das
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Sreetama Das Email & Phone Number

Customer Success Manager at Cesim Business Simulations
Location: Pune, Maharashtra, India 8 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Cesim Business Simulations
Role
Customer Success Manager
Location
Pune, Maharashtra, India
Company size
63 employees

Who is Sreetama Das? Overview

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Quick answer

Sreetama Das is listed as Customer Success Manager at Cesim Business Simulations, a company with 63 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Sreetama Das.

Sreetama Das previously worked as Customer Success Manager at Aviso Ai and Team Lead- Customer Success at Kylas. Sreetama Das holds Post Graduate Diploma In Management, Marketing Analytics from Pune Institute Of Business Management.

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Email format at Cesim Business Simulations

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Cesim Business Simulations

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Profile bio

About Sreetama Das

At Kylas, our Customer Success team's recent achievements include a 40% boost in onboarding efficiency and a substantial 30% decrease in churn. Our commitment to customer engagement has led to impressive renewal rate increases and account growth. With a postgraduate diploma in Marketing Analytics, my expertise fuels data-driven strategies that enhance customer satisfaction and loyalty.Collaboration with product and engineering teams is key, ensuring we translate customer feedback into impactful product improvements. Equipped with a robust foundation in CRM and problem-solving, we're fostering a culture of excellence, aiming for continuous growth and the highest standards in customer success.

Current workplace

Sreetama Das's current company

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Cesim Business Simulations
Cesim Business Simulations
Customer Success Manager
Pune, MH, IN
Website
cesim.com
Employees
63
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Company profile
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8 roles

Sreetama Das work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current
Aviso Ai

Pune, Maharashtra, India

Sep 2024 - Present

Team Lead- Customer Success

Kylas

Pune, Maharashtra, India

- Provide leadership to a high-performing Customer Success team, overseeing daily operations and ensuring alignment with organizational objectives.- Spearhead initiatives to onboard new customers, resulting in a 40% improvement in the onboarding process efficiency.- Successfully reduced churn by 30% through proactive customer engagement strategies and.

Oct 2023 - Sep 2024

Senior Customer Success Associate

Kylas

Pune, Maharashtra, India

- Promoted to a senior role within a year, recognizing exceptional performance and dedication.- Played a pivotal role in reducing customer churn by 30% through targeted customer engagement and personalized strategies.- Acted as a bridge between customers and the product team, ensuring that customer feedback was incorporated into product improvements..

Apr 2022 - Nov 2023

Customer Success Associate

Kylas

Pune, Maharashtra, India

- Assisted in onboarding new customers, providing product training, and ensuring a smooth integration process.- Established strong relationships with clients, addressing concerns promptly and ensuring customer satisfaction.- Collaborated with the sales team to identify opportunities for upselling and cross-selling.

Mar 2021 - Apr 2022

Business Development And Strategy Function

Sats Ltd.
May 2020 - Jul 2020
Team & coworkers

Colleagues at Cesim Business Simulations

Other employees you can reach at cesim.com. View company contacts for 63 employees →

KN Katariina Nessling Katariina Nessling Colleague at Cesim Business Simulations Helsinki, Uusimaa, Finland, Finland View → PP Prijin Philip Prijin Philip Colleague at Cesim Business Simulations Bengaluru, Karnataka, India, India View → SB Sabrina Biella Sabrina Biella Colleague at Cesim Business Simulations Milan, Lombardy, Italy, Italy View → BM Balamanikandeswaran Murugesan Balamanikandeswaran Murugesan Colleague at Cesim Business Simulations Madurai, Tamil Nadu, India, India View → YG Yafang Gao Yafang Gao Colleague at Cesim Business Simulations China, China View → AS Antonio Seggioli Antonio Seggioli Colleague at Cesim Business Simulations Milan, Lombardy, Italy, Italy View → KB Kirill Borissov Kirill Borissov Colleague at Cesim Business Simulations Helsinki, Uusimaa, Finland, Finland View → XS Xiaoxia Shang Xiaoxia Shang Colleague at Cesim Business Simulations China, China View → SB Sisley Benson Sisley Benson Colleague at Cesim Business Simulations Jyväskylä, Central Finland, Finland, Finland View → AC Amar Cesim Amar Cesim Colleague at Cesim Business Simulations Adana, Türkiye, Turkey View →
3 education records

Sreetama Das education

FAQ

Frequently asked questions about Sreetama Das

Quick answers generated from the profile data available on this page.

What company does Sreetama Das work for?

Sreetama Das works for Cesim Business Simulations.

What is Sreetama Das's role at Cesim Business Simulations?

Sreetama Das is listed as Customer Success Manager at Cesim Business Simulations.

Where is Sreetama Das based?

Sreetama Das is based in Pune, Maharashtra, India while working with Cesim Business Simulations.

What companies has Sreetama Das worked for?

Sreetama Das has worked for Cesim Business Simulations, Aviso Ai, Kylas, Revolux Solutions Pvt. Ltd., and Sats Ltd..

Who are Sreetama Das's colleagues at Cesim Business Simulations?

Sreetama Das's colleagues at Cesim Business Simulations include Katariina Nessling, Prijin Philip, Sabrina Biella, Balamanikandeswaran Murugesan, and Yafang Gao.

How can I contact Sreetama Das?

You can use AeroLeads to view verified contact signals for Sreetama Das at Cesim Business Simulations, including work email, phone, and LinkedIn data when available.

What schools did Sreetama Das attend?

Sreetama Das holds Post Graduate Diploma In Management, Marketing Analytics from Pune Institute Of Business Management.

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