Sarah Henry Email & Phone Number

United States

Greenville, New York, United States

Nyc, La, Europe

I recently taught a course at the School of Visual Arts on Introduction to Design ResearchI have also given talks around the US and Europe on the subjects of data-informed design, and emotional data. Events and venues include Bloomberg's Data for Good Exchange in NYC, Lincoln Center in NYC, Personal Democracy Forum in NYC, iDrops in Ghent, Interactions16 in Helsinki, and LearnDoShare events in NYC and Los Angeles.

Nyc

Clients include The New York Times, Columbia University, Mott Foundation, Teralytic, BrightHive, Refinery29, and Tribeca Film InstituteExample ProjectsData Analysis & Interaction Design—Worked with the Los Angeles Controller’s office and Impact Hub LA to create methods for a diverse group of citizens and policy makers to interact and ideate with data from the county’s new Open Data portalImpact Measurement—Developed a system for measuring changes to a community’s sense of ‘belonging’ as part of a Knight Foundation SPACES grant for the Village of Arts and Humanities, in Northern Philadelphia—the goal of the grant is to further integrate the program into the larger community through artists-in-residency projectsWorkshop Facilitation—Assist with collaborative workshops to bring together multiple perspectives in the service of prototyping tools for interdisciplinary fields such as ‘community-based values’ or ‘medical narratives’

San Francisco, California

Strategy— Work with various product teams to recommend UX and content strategies and inform concepts and design direction for product development and rollout of government service softwareResearch— Work closely with cross-functional teams to identify and prioritize research questions, establish a frequent, regular cadence of impactful user research with government agencies, and conduct user research Data-informed Process—Develop internal systems to perform quick but thorough data analysis in order to create insightful and actionable findings, and drive impact, as measured by changes to the product design and development roadmapDesign— Create digital prototypes, including site wireframes and user interactions, using tools in the Adobe Creative Suite, Sketch, and InVision

Greater New York City Area

Generative Research—Conducted both stakeholder and end-user interviews for improving products from major corporationsValidity Testing & Usability —Responsible for developing testing schemas for validity and usability sessions in multiple, international locations as well as conducting sessions with end-users to validate design decisionsAnalyses & Reporting—Reporting all findings to project teams as well as to clients

Greater New York City Area

During my time at HI, I studied the ways in which stories affect us.Harmony Institute is a non-profit research organization to study the impact of narrative entertainment on American culture. My work here requires synthesizing ideas from fields as disparate as sentiment analysis, filmmaking, and strategic social outreach. I have also helped to develop new methods for generating and evaluating the effects of interactive, participatory narratives.

Greater New York City Area

Usability Testing—Responsible for drafting, refining, and implementing usability tests across all Scripps digital products, including Food.com, Food Network, and HGTV; position reports immediately to the Manager of Usability ResearchAnalyses & Reporting—Observed and analyzed usability testing environments; distilled findings into actionable insights for design, development, and executive teams

Greater New York City Area

Analysis—Extracted valuable patterns and information from a multitude of revenue sources, and identified KPIs to quickly understand trends and opportunities that influenced strategic business and content decisionsTechnology—Trained on a variety of platforms, including Omniture, Google Analytics, and Excel (advanced)Reporting—Monitored analytics across all digital products and reporting tools and distribute timely, actionable reports for key stakeholders in editorial, marketing, ad-ops, software development and executive management

Greater New York City Area

Data Operations—Performed analysis, created reports, and optimized sites based on analytics; led the conceptualization and creation of an algorithmic recommendation engine that served as a main differentiator in an over-saturated weight loss marketStrategy—Analyzed clients’ operations and business development plans; formulated new digital initiatives, such as optimizing marketing budgets, streamlining site builds, and creating multi-purpose softwareCreative—UI and UX development for multiple projects based on client focus sessions and project objectives (e.g. the navigation design of danceinteractive.jacobspillow.org, which boasts a high metric for time users spend on site; also designed site navigation for WoodyAllen.com)Client Management—Forward-facing role; responsible for appropriate up-sales; on-call beyond office hoursContent Management and Site Creation—Trained on Drupal Content Management System (some PHP, some CSS, familiar with MySQL, proficient in HTML) and front-end web development; learned and utilized new technology quickly; worked extensively with developersInternal Management—Led a team of resources in multiple projects, including developers and strategic teams

New York City

Master Of Fine Arts (Mfa), Interaction Design

Bachelor'S Degree, Behavioural Analytics

B.A., Interdisciplinary--Behavioral Analytics

High School Diploma