ERP SystemSAP Concur System Implementation

- somministrazione dei test psicodiagnostici- supporto alla conduzione di gruppi psicoeducativi e di promozione del benessere- progetti di intervento psicoterapeutico- approfondimento di temi di rilevanza clinica- interventi psicoeducativi e psicoterapeuticiCoadiuvare gli psicoterapeuti con funzioni di psicoeducazione, sostegno psicologico e supporto ad abilità specifiche come il rimuginio, tecniche di mindfulness, elaborazione del lutto, resilienza e naturopatia.

- Content Writing- PR Activities- Brand Analysis- Email Marketing- Graphic (Post, Banners, Blog post)- Copywriting- Social Media Management- Portfolio and clients: http://santarelliwriter.com/

www.kosmopolites.org

Focused on Work-Life BalanceTraining for Internal SAP EmployeesSlides preparation and Training management

Manage multiple concurrent complex, global, multi-phased implementations following Concur’s implementation methodologyQuickly and effectively gather client’s business requirements to design and configure Concur servicesManage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zonesCreatively design solutions for complex requirementsDevelop and maintain strong functional and technical product knowledgeEffectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clientsEffectively communicate complex ideas and persuade clients to adopt the recommended solution remotelyConduct effective training and product demonstrations calls with clients remotelyProvide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timelineProvide contributions to Concur’s project methodology and document libraryProvide updates on client statuses and escalate issues while maintaining control of the projectStay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilitiesMeet or exceed deployment productivity and quality metricsDeliver outstanding client service to achieve high implementation survey scoresWork effectively with peers, other departments, and management

• Choose subject matter that interests readers• New articles• Conduct research to obtain factual information and authentic detail• Photography • Present drafts to editors and clients for feedback• Work with editors and clients to shape the material so it can be published

Building new processes by leading projects for countries in scope. Particularly policies review and Job Aids and system implementation to adapt new functionalities and meet business requirements; cooperation with people managers and business partners to manage and solve issues and reflect changes into the systems. Providing strategic and technical support to end users to achieve business objectives, by responding to technical queries. Cooperating with USA technical team to discuss possible scenarios and testing purposes whenever new implementation of system functionalities are needed.Global Project Manager for HR Benefits acquisitions with regards to testing, system implementation and adaptive solutions. Coordination and delivery of internal and external training sessions of Workday, Excel, SAP, Equality and diversityLean Six Sigma Green Belt process improvement.

Employees’ management by providing communications and answering queries Obtains and orients temporary help by forwarding requirements and criteria to temporary services; providing information and directions. Review Job aids and processes to meet business requirements. Maintains human resources records by maintaining applications and data based on Business Unit requirements and Collaborate with BU to ensure a high level on employee life-cycle. Avoids legal challenges by complying with legal requirements. Ensuring the appropriate HR systems are aligned and updated. Helps employees by explaining benefit in kind programs, Pension schemes, approval flows, Job change processes. Review Job aids and processes to meet business requirementsMaintains manager and employee confidence by keeping human resources information confidential. Process improvement and project development.

CONTRIBUTING WRITER• Choose subject matter that interests readers• Write fiction or nonfiction through scripts, novels, and biographies• Conduct research to obtain factual information and authentic detail• Write advertising copy for use by newspapers, magazines, broadcasts, and the Internet• Present drafts to editors and clients for feedback• Work with editors and clients to shape the material so it can be published

Meet Business requirements and implement the systems adaptation.Global acquisition project. Performing daily workshop to trainees placed in countries in scope. Managed the field sales incentive compensation process, analyzing sales force realignment requests, acting as liaison on sales automation issues, developing distribution capability for promotional materials, designing and maintaining sales reports, and evaluating third-party solutions for appropriate sales operations functions. CRM and other platforms or applications must be integrated, robust, and cost effective. The goal is for these assets to deliver value to the sales team in a scalable, flexible fashion.Participates in the evaluation, selection and implementation of a decision-support tool. Evaluates third-party solutions for appropriate sales operations functions as needed. Enable the sales team with high-quality proposals that can be turned around quickly and efficiently. Contracts must be positioned competitively; fulfill company and customer objectives and establish mutual value.Assists in managing compliance program and sales operations help desk. Develops sales operations policies and procedures. Works in the field with sales representatives to identify opportunities for improvement and attends quarterly regional action planning meetings. Actively, contributing writer for the internal magazine EXCHANGE.

• Receipt texts and review in looking for bugs. Correction and choosing of texts for the next magazine. Writer. Passion and sacrifices to have every time the perfect number. • writing and editing copy• proofreading and checking the accuracy of articles• researching images• calculating expenditure• planning and organising projects• researching and commissioning features and new titles• commissioning articles• liaising with authors, marketing staff, designers and printers

Keeps cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney.Helps develop cases by maintaining contact with people involved in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports.Keeps clients informed by maintaining contact; communicating case progress.Maintains case costs by verifying outstanding balances with attorney, clients, and providers.Supports case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; monitoring and obtaining discovery responses; organizing materials for team case review.Enhances trial proceedings by organizing evidence; preparing exhibits; scheduling witnesses; ensuring that witnesses are ready when needed; taking courtroom notes.Updates job knowledge by participating in educational opportunities; reading professional publications.Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Setting up phones and fax machines Maintaining local area networks Setting up modems and routers Testing all areas of telecommunications systems Installing new equipment and upgrades

Writer. I wrote articles and conducted interviews In looking for news. I found out thepassion to writing. I learnt how to face critical situation and find the key points. I alsolearnt to focus the attention on important situation and elaborate the critical partin order to contextualize articles