Sarah Lambert Email & Phone Number

Austin, Texas, United States

Round Rock, Texas, United States

Austin, Texas Area

• Conduct liaison between potential new hires and the hiring management team.• Administer state licensing exams to new applicants and evaluates their progress and grades.• Monitor current license holders to prevent expiration of security clearances and ensuring that all preventative tasks are completed. • Secure payments for company invoices and purchase orders for the branch. • Utilize six different electronic systems to conduct all daily tasks to include: Purchase orders and invoicing, uniform ordering, license tracking, new applicant tracking, submitting HR documents to corporate, and inter-branch commination with vendors and clients.• Network and maintain relations with all potential new hire candidates, both past and present, to ensure a robust pipeline.• Measure and tailor uniforms to each employee’s specifications.• Resolve employee issues and direct them to helpful company resources.• Increases retention by assisting current employees with a plan of action to better their work to life balance, pay, and possible movement of work environments.

Austin, Texas Area

• Trained new corporate managers on how the various departments interact with each other and to maximize their potential at a new establishment. • Coordinated and ran deliveries for large corporate events to achieve maximum time efficiency and to increase returning clientele. • Directly responsible for training team members on problem solving, rapport building, overcoming objections, and closing phone orders. • Drove store growth by developing a team with limited to no prior experience to consistently work with other departments and reduce guest wait times. • Enhanced team proficiency by ensuring a competent understanding of metrics, cleaning and maintenance, and company goals.

Austin, Texas Area

• Shift supervisor that managed a small team in a high volume and fast paced environment.• Trained and supported new and experienced team members.• Systematically delegated tasks and responsibilities to team members on a daily and weekly basis.• Monitored and reported operations occurring on site.• Professionally recorded guest complaints and de-escalated conflicts.