Stacey Woods Email and Phone Number

• Manage all PeopleSoft data entry as it relates to the leave of absence process, including adding and removing rows, and inserting Merit rows upon employee return from leave• Identify and resolve cross functional issue related to PeopleSoft, Kronos, and LeaveLink and business processed and advises management of issues as they arise. • Generates and audits reports as needed for both UPMC and other external clients• Assist with the training and education of new Leave/Disability Technicians as well as developed training document for new Leave/Disability Technicians so that there is a record of the work flow and required daily tasks• Provides ongoing support, training and process suggestions to support the vocational team in their work related to the ADAAA process, case set up, record requests and initial communication with the employees; provides support with initial medical requests from employee’s providers via phone and fax• Entering WC leave requests based upon notification from the WC area, • Works with the Disability team to assist in the management of cases working Medication Management and RTW cases • Continuous support to the Leave/Disability Technicians • Letter Generation, Editing, and Mail Merge for Disability and Vocational Software program (RiskMaster)

• Manage the generation, check and distribution of multiple types of correspondence related to Leave of Absence (approvals, denials, medical certifications, requests for missing information etc.) and Disability Management program services. • Manage the distribution of faxes to the appropriate Team Member using Right Fax. • Provide accurate and timely electronic storage of the faxes into document management system.• Monitor Leave Management Service email account and directing inquiries to the appropriate specialist, as well as entering intermittent time usage• Assist with data entry into the Leave Management system to enter historic leave records and update time records. • Provides ongoing support, training and process suggestions to support the vocational team in their work related to the ADAAA process, case set up, record requests and initial communication with the employees; provides support with initial medical requests from employee’s providers via phone and fax• File, scan and photocopy as needed. • Assist in answering in-bound telephone calls; direct callers to the appropriate team member [Absence Specialist/Disability Management Coordinator/Supervisor] where necessary. • Manage the maintenance of supply levels within the department. • Ensure that hardcopy information is filed appropriately and accurately. • Assist in the identification of recommendations to positively impact the efficiency and quality of service delivery. • Assist with special projects.

• Serve as an Academic Counselor for South University Online students.• Provide student outreach to approximately 200 students for various concerns such as attendance, schedules, and other classroom issues.• Process documents for students such as schedule changes, major changes, withdrawals and re-entry, appeals, etc.• Work closely with Financial Counselors and Admissions Representatives to ensure successful enrollment and assistance to graduation.

• Supervised the Records and Veterans Affairs Offices. • Organized office budgets and computer resources, as well as create electronic purchase orders.• Developed cooperative relationships with the Dean's, Financial Aid, and Admission's Reps to ensure a successful student enrollment. • Served on various committees and task forces such as Student Core Team for Banner, Data Standards, Academic Advising Council, Registration Committee, and beginning of Early Alert Committee.• Implemented the Banner Student Information System and converted all student records from SIS (Student Information System) to Banner.• Maintained student records and issue student academic transcripts.• Certified student athletes based on NCAA eligibility guidelines.• Performed data collection and reporting duties.• Created and maintained office web page, blog, and Twitter page.• Trained faculty, staff and advisors in the use of Banner (Student Information System).• Managed acquisition and distribution of academic regalia for commencement.• Responsible for creating open job postings in Ejobs system.

• Handle administrative procedural issues related to undergraduate student transcripts, including VCCS (Virginia Community College System) transcript evaluation as well as all other 2 and 4 year schools and international schools, approval for courses to transfer, and maintenance of VCCS transfer equivalency database.• Provide admission/registration advisement to incoming and prospective students. • Process enrollment related requests for undergraduate students including final examination changes, course withdrawals, course overloads and grade changes.• Processed course substitutions in students’ DARS (graduation checklist) to ensure proper courses are taken. • Contacted professors with recommendations for student absences.• Assisted with conducting TRANSITIONS (the engineering transfer student orientation).• Provided logistical support and advisement to STEP (Student Transition Engineering Program) students. STEP is a summer 5 week program designed for incoming engineering freshman to prepare them for college life through coursework, social activities, and other educational programs.• Designed the brochure for STEP.• Created first semester schedules for the Engineering residential communities (Hypatia and Galileo).• Participated and successfully completed three 1 day courses to enhance Microsoft Office skills in Access and Excel.• Successfully learned to navigate and use Banner, Virginia Tech’s database.• Created student surveys through survey.vt.edu• Assisted with front desk duties in the absence of Office Manager