Stacey Cole Email & Phone Number

Houston, Texas

Blaine, Wa

Employee Base/Impact (Local): 850+ employees, 500+ contractorsEmployee Base/Impact (BP Global Downstream): 30,000+General Overview: Responsible for managing the design, development and execution of learning interventions and staff development programs; Provide project and program management services for the business; Assess program effectiveness and serve as an internal consultant with knowledge and expertise in learning and organizational design; Collaborate with all levels of the organization to provide fit-for-purpose learning interventions; Lead and/or manage multiple local, national and global programs across the business.• Transformed Cherry Point Refinery Learning & Development Department, including migration of the learning management system (VTA to Cornerstone), identifying training demand for the site, streamlining all learning and financial metrics, and revising/updating/implementing site L&D policies and procedures for a 24/7 shift environment. • Directed and managed reorganization of Learning & Development personnel to better meet needs of business inclusive of streamlining roles & responsibilities, up-skilling current staff, and developing capability to serve the business, resulting in $600k savings to business. Created talent plan and succession map for Cherry Point Learning & Development using 9-box grids, heat maps, rating and ranking systems.

Milwaukee, Wi

Employee Base/Impact: 2,000 employees• Nominated to provide strategic HR and talent management expertise to PPC and its four operating businesses.• Manage accountability of PPC CEO to increase business profit of business to $400 million by 2020 while developing and executing a sustainable human asset strategy that develops existing talent throughout all levels of the organization.• Partnered with management team to determine best opportunities for PPC in talent management, learning technology, performance management, and leadership development.• Designed, developed and implemented formal performance appraisal process for CEO, inclusive of strategic goal setting, performance evaluations and financial implications of performance against established goals.

Houston, Texas

Built multi-national leadership competency programs to enhance effectiveness of individual contributors, front-line leaders, mid-level leaders and top executives.• Developed facilitators to deploy global leadership programs. • Delivered executive level programs focusing on leading high performing teams. • Managed stakeholder relationships to align leadership instruction with needs of the business.• Conducted impact studies to measure qualitative and quantitative ROI of programs.

Houston, Tx

Oversaw all functional Learning & Development (L&D) operations globally including offices in United States, United Kingdom and Australia. Directly managed operations in Houston corporate location.• Facilitation: Facilitated train-the-trainer workshops in supervisory/leadership development, teambuilding, conflict resolution, time management, communication, cultural sensitivity/awareness and performance.• Talent Management: Managed professional and technical talent pools and succession planning for organization inclusive of events to highlight and promote high potential employees. Talent pools include development plans, strategic mentor planning, competency evaluation, and identified stretch assignments.• Learning Management Systems (LMS): Oversaw administration of LMS for purposes of teaching, data reporting and online course curriculum. (Success Factors)• Curriculum Design/Development: Managed and/or co-developed instructor-led courses: Conflict Management & Resolution, Time Management, Cultural Awareness & Sensitivity, LeadeR+ (Recognition & Reward) and Mentor/Mentee Training.• Organizational Development/Intervention: Performed needs/gap analyses on project cohesion, productivity, culture, and/or functionality for multiple global projects.Notable Accomplishments:• Identified as high-potential employee in Leadership Development Pool for rapid progression.• Performed current role/responsibilities in Indonesia, London, Turkey, Australia and the U.S.• Grew 2-person L&D department to 25+ global team operations to better support major projects in home office and across the globe.• Developed HR 101 training series to enhance competencies of HR professionals.• Created process to roll-out instructor-led training in multiple countries for multiple projects.• Awards & Recognition: Quality Excellence Award (2013), Performance Excellence Award (2011).

Houston, Tx

• Facilitation: Supervisory Development, Employee Engagement and New Hire Orientations• Talent Management: Coordinated all materials and data for senior management talent reviews.Notable Accomplishments:• Awards & Recognition: Performance Excellence Award (2011).

Directed implementation of career management programs to impact and increase student recruitment. Provided career advising and education to 250+ Master of Business students by assessing individual needs of each student and creating a career management plan specific to identifiable needs. Created and managed multiple programs for domestic and international students such as presentations, workshops, and seminars. • Maintained student employment above 90% in large recession; increase in 2010 and 2011• Enhanced opportunities for international students by increasing knowledge of employment VISA by bringing in immigration attorney, Mark Rhoads and nationally acclaimed author, Dan Beaudry.• Co-authored national career management blog: Career Management: Keepin’ It Real.• Increased industry recruitment by building strong relationships between students and business professionals.• Increased participation in Mays Graduate Association from 8 students to 74 students; an organization that promotes development of future leaders through social, business, and philanthropic opportunities.• Re-created new student intake process through Blackboard Vista system that allowed more organized coordination of completed career management requests.• Created and implemented Employee Handbook for department by streamlining processes and providing written instruction for office policies and procedures.• Awards and Recognition: Star Performer Award (2010), Outstanding Staff Award (2010)Certification: Zero Risk Hiring System (June 2009)

Provided instruction to 50-220 business undergraduates about the majors offered by Mays Business School, career opportunities within each major, and information regarding departmental structure. Created and implemented curriculum and instruction to emphasize the development of professional business core competencies such as business conduct, oral and written business communications, public speaking, and business enrichment.• Obtained 98% pass rate for all classes.• Received exemplary teaching ratings from students and faculty mentors.

Coordinated the leadership experience and professional development of 45 Mays Business Fellows students. Coached and developed students and student leaders within the Fellows Program to identify core values and use strengths to become team-oriented leaders.• Administered LPI (Leadership Practice Inventory) assessment on Kouzes and Posner’s Leadership Challenge. • Coordinated and oversaw 2 week-long business trips to New York with 40+ students, faculty, and staff.Certifications: Leadership Practice Inventory (May 2008), Strengths Quest (November 2007)

Prepared budget analyses and projections to implement and execute control of 32 departmental accounts. Managed personnel staff of 35 student employees - duties included all HR processing, mentoring, coaching, and developing students throughout their employment. Served as human resource and financial liaison between Mays Business School Business Undergraduate Special Programs office and Employee Services and Financial Management Operations for Texas A&M University.• Designed Departmental Employee Handbook.• Completely overhauled all financial and program record-keeping. • Ensured compliance with all federal, state, and university regulations for hiring, retention, and separation.

Directed and managed three retail facilities in Bryan/College Station area. Developed and maintained marketing strategies for local business growth and brand awareness. Coached sales professionals using optimal training and development to achieve desired goals and exceed company sales expectations. Managed operational budget including forecasting, project planning and execution, and program direction. Maintained inventory, logistics, purchasing, and procurement of products and supplies. • Administered performance evaluations to better enable employee opportunities for growth and advancement. • Fostered proactive workplace environment conducive to higher levels of employee participation.• Managed payroll and leave/PTO through People Soft.• Collaborated with Communications Workers of America to ensure employees provided fair and equal treatment.• Facilitated Reduction in Force due to merger of Bell South and Southwestern Bell.Retail Sales Consultant June 1999 - July 2001, September 2004 - November 2005Provided telecommunication solutions to clients through the sale of wireless phones, data cards, services and features.• Consistently exceeded company expectations to achieve monthly sales quotas through application of sales techniques.• Achieved 100% customer service ratings from multiple secret shopper reviews.• Specialized in customer retention and de-escalation.

Waco, Tx

Fort Worth, Tx

Master Of Science, Human Resource Development

Certifications: College Teaching, Community of Respect Facilitation (June 2008)

Bachelor Of Arts, Communication