Solutions Manager
CurrentSubject matter expert and HRIS point of contact for the Time & Attendance system. Support and drive the implementation of new functionality and enhancements by understanding end-user needs, developing business and functional requirements, building streamlined and effective processes, and supporting technical design, testing, and deployment to provide a best-in-class user experience. Act as the liaison with HR teams, translating complex business needs to practical solution design recommendations using system analysis and design and participating in testing and deployment activities.• Define and shape the business process architecture• Act as the primary authority on WFM configurations, combining expert-level proficiency in the systems and solutions with an understanding of the functional HR processes• Collaborate with Stakeholders to turn broad requirements into recommended solutions and deliverables• Define scope, prioritize, plan, and implement system changes and enhancements• Develop project plans using data gathered, constraints, and probable consequences. Ensure adherence to project schedule and other specifications• Work directly with stakeholders to identify, analyze, design, test, and implement new solutions or improvements to existing solutions• Help review communication and training materials in support of system navigation and changes• Document the landscape and design to facilitate maintenance in partnership with IT• Conduct high-level needs analysis and recommend service improvements to increase the efficiency of the systems• Review communication and training materials to ensure technical accuracy, assist where necessary to develop communication and training materials in support of system navigation and changes• Partner with IT to address system, interface, data, and vendor issues