Analyzed and organized detailed requests for changes to the Epic EMR in collaboration with system users and the build teamsParticipated in the development of strategic initiatives related to the Epic EMR for post-acute services and provided ongoing oversight to ensure timelines were met for organizational prioritiesAssessed evolving care delivery models and regulatory requirements, including Community Health Accreditation Partner (CHAP) survey findings and aided clinical leadership in their evaluation and roll-out of requested changesLed the Gilchrist Advisory Council as a method to ensure collaboration between post-acute program initiatives impacting the Epic EMRServed as point person for complex system issues, including reporting and assisting build teams with evaluation of problemsPerformed duties as covering manager for the Gilchrist IT Department

Conducted project risk assessments to ensure documentation tools met the financial, compliance and safety needs of the hospice organizationDeveloped and communicated customized workflows for hospice in collaboration with the Epic teamCoordinated custom development requests between organizational leadership and the Epic development teamCollaborated with the Epic team to educate on standard practices and regulatory requirements in hospice, thus eliciting changes to the Epic-recommended workflowsServed as an advocate for hospice on the Epic team to ensure successful integration under a single documentation systemObtained Clin Doc (inpatient) Epic certification in 2017 to improve integration between inpatient and home hospice documentation toolsPresented at Epic’s Expert User Group (XGM) Conference: 2017, 2018

Actively tested upgrades and potential changes to the Cerner EMR system prior to and after implementationWorked directly with clinical staff and leadership to investigate system needs and provide system solutions to work in conjunction with desired processes, including customized documentation profilesConducted regular meetings with system end-users for both inpatient and home care settings to determine issues and solutions to improve patient careLed the implementation of system workflows and order sets based on standard workParticipated in testing partnerships with Cerner during their development of new functionalityDeveloped and provided system education to new and established staff to improve productivity and performanceWorked in creation of non-EMR solutions to meet staff needs, including the creation of a mobile and web-based application for improved access to clinical reference tools

Staff Nurse, Mother/Baby Unit Provided direct patient care to well-newborns and antepartum and postpartum womenActed as unit charge nurseRegarded as unit resource regarding patient careEnsured staff competence in the use of patient mobility equipmentParticipated in data extraction during a research study on the effect of pain on breastfeeding mothers who delivered via cesarean section

Independently assessed staff needs and provided educational programs using a variety of learning techniquesParticipated in the customization of the Cerner Powerchart electronic health record to determine the feasibility of use within the Women's and Children's Services departmentApplied adult learning principles in the development of divisional and hospital-wide educational programs, such as electronic fetal monitoring, infant security, communication using an SBAR (situation, background, assessment and recommendation) approach, and annual staff competency topicsOrganized and led interdisciplinary educational opportunities in the women's and children's care setting, including patient simulations and monthly case reviewsEngaged physician champions in the development and implementation of SBAR communication, patient simulation scenarios, and patient safety rounds to improve team dynamicsDetermined areas for performance improvement by reviewing quality performance measures with other leadership team members and eliciting feedback from unit staff

Coordinated and presented at bi-weekly hospital orientation programOversaw staff orientation process in the Women's and Children's Services departmentUtilized evidence-based practice in the development and revision of department and hospital policies and staff orientation materialsAssessed competence levels of new staff members through direct observation, chart audits, surveys, and patient feedback, and addressed noted deficiencies to improve patient careParticipated in the professional development of staff through mentoring, program development, and one-to-one and group educational events

Functioned as assistant manager on a 15-bed Antepartum/GYN unit on evening shiftPerformed staff interviews, performance appraisals, providing constructive feedback for professional growth, and taking part in the disciplinary process for employeesSolicited patient feedback using a daily rounding approach and addressed issues as necessaryParticipated in hospital-wide bed planning meetings to ensure proper patient placement and flowMonitored unit staffing levels using hours per patient day and acuity, and made adjustments as necessaryPerformed direct patient care to antepartum, postpartum and gynecology women and newborns

Performed direct patient care to low and high risk women and low risk newborns throughout the continuum of pregnancyActed as unit charge nurseCirculated and scrubbed in the obstetric operating suite

Performed direct patient care to low risk women and newborns throughout the continuum of pregnancy Acted as unit charge nurseCirculated on obstetric cases in the general operating suite