Stacy Deiss Email & Phone Number

Milwaukee, Wi.

Dedicated outside-sales professional with a proven record of developing new business, reaching sales objectives and increasing customer base.

Bloomington/Normal, Illinois Area

Managed underwriting, processing, closing and post closing functions in Bloomington, Peoria and Decatur Illinois.

Led one of the highest producing team of mortgage underwriters, processors and closers within a six state region, ensuring mortgage loans met secondary market guidelines and all regulatory requirements.Built and led a cohesive team of eight employees that closed 3,085 first mortgage units and 418 second mortgage units during a 12 month period. Developed and implemented a training program for new employees under tight deadlines during rapidly changing investor requirements.Selected… Show more Led one of the highest producing team of mortgage underwriters, processors and closers within a six state region, ensuring mortgage loans met secondary market guidelines and all regulatory requirements.Built and led a cohesive team of eight employees that closed 3,085 first mortgage units and 418 second mortgage units during a 12 month period. Developed and implemented a training program for new employees under tight deadlines during rapidly changing investor requirements.Selected to manage the hiring process in which staff size was doubled which met the demands of a substantial increase in business.Reduced losses due to processing errors to less than $1,800 for the year during a turbulent time in the mortgage industry in which production was over 100% of plan. Achieved by auditing files prior to closing and providing feedback and coaching to employees.Instrumental in standardizing performance review forms for six regional operations centers which created a uniform process.Maintained high customer service levels while utilizing new technology and integrating employees into a merged corporation.Achieved a 25% increase in production by creating and implementing process improvements by participating in a six state undertaking to regulate file flow. Managed the only team to exceed first mortgage production goals by over 104% while maintaining a 95% accuracy rate. Provided on site support for a seamless transition for employees of two newly acquired banks in Florida after a system conversion.Two time Excel award winner for team production and creative problem solving, the highest honor given by National City Bank. Show less

Underwrote mortgage loans in compliance to all regulatory requirements and investor guidelines.Awarded Federal Housing Administration (DE) Direct Endorsement designation which provides delegated authority to approve government loans.Took the initiative to pursue participation in the Veteran's Administration Lender Approval Process Program (LAPP). Approval allows for the issuance of Notices of Value after appraisal review on behalf of the VA. Created a motivational contest to reduce… Show more Underwrote mortgage loans in compliance to all regulatory requirements and investor guidelines.Awarded Federal Housing Administration (DE) Direct Endorsement designation which provides delegated authority to approve government loans.Took the initiative to pursue participation in the Veteran's Administration Lender Approval Process Program (LAPP). Approval allows for the issuance of Notices of Value after appraisal review on behalf of the VA. Created a motivational contest to reduce underwriting turnaround to 48 hours which allowed customers to receive approval in a timely manner.Five time award winning underwriter for customer service, exceeding production goals and meeting all quality control standards. Developed a checklist for underwriting specialty products which was utilized by all of the underwriting staff members. Show less