Stacy Middleton Email and Phone Number

An associate's or bachelor's degree in social work, social sciences, human services, or related will be preferred.Experience in social work may be advantageous.Experience with assessment tools and data entry software.Good computer and organizational skills.High emotional intelligence.Strongly compassionate and empathetic.Excellent communication, interpersonal, and problem-solving skills.

Responding to inquiries: Responding to customer questions and concerns via phone, email, chat, social media, or in personResolving issues: Resolving customer complaints and issues efficiently and effectivelyProviding information: Providing customers with up-to-date information about products and servicesMaking recommendations: Making product or service recommendations based on customer needs and preferencesMaintaining records: Keeping accurate records of customer interactions and transactionsEscalating issues: Escalating issues to the appropriate department or manager when neededCollaborating: Collaborating with other departments to resolve customer issuesMeeting goals: Meeting sales targets and call handling quota