• Assisted in all terminal and employee safety issues and compliance with governmental regulations.• Overseen and line haul coordinators tasked with assisting contractors with coordinating local loads.• Overseen Operation supervisors with daily operations such as loading and unloading, equipment lease agreement, DOT qualifications and requirements, manifest approval and settlements, deliveries and operation procedures.• Ensured load quality, timely computerized data entry and followed paperwork procedures, terminal and freight security and proper freight routing. Reduced claim ratio, while maintaining all company goals for load average.• Reviewed daily terminal operating cost to manage terminal profitability and budgeted cost Attainments.• Traced and updated freight information and paperwork.• Assisted with various positions and operations in the absence of employees.

Supervises and coordinates dock operations and personnel including load planning, local and line haul deliveries, equipment and contractor utilization, OS&D procedures, sales, rating, billing, customer service, employee payroll and office operations.Maintains a clean, safe work environment.Assists in all terminal and employee safety issues and compliance with governmental regulations.Assists local and line haul contractors with coordinating the following: loading and unloading, equipment lease agreement, DOT qualifications and requirements, manifest approval and settlements, deliveries and operation procedures.Ensures load quality, timely computer date entry and paperwork procedures followed, terminal and freight security and proper freight routing.Reviews daily terminal operating cost to manage terminal profitability and budgeted cost attainment.Provides supervision to staff through motivation, direction, review of and feedback on performance.Provides leadership to others through example and sharing of knowledge.Traces and updates freight information and paperwork.Assists with various positions and forklift operations in the absence of employees.•Worked as liaison with management team to train new employees •Coordinated with management team regarding endangered accounts to ensure customer satisfaction ( shipper loading accounts)•Load and unload on hub operations•Reduced claim ratio, while maintaining all company goals for load average •Customer service representative along with other various clerical duties •Dispatch clerk for Atlanta and Florida operations•Agent carrier consultant for Florida terminals •Management liaison with equipment control and maintenance•Point of contact for outside venders

Worked as a liaison with management team to train new employees •Increased productivity by overseeing production levels of all employees •Performed duties such as Assembly line (sorting and dismantling) : shipping and receiving clerk (data entry and manifestation)•Safety committee member (handled hazardous materials)•Coordinated with sakes team in the assessment of outgoing merchandise Skills: •Promote an open door policy •Support company performance and objectives •Ensure compliance with all transportation and safety regulations