Stacy Williams

Stacy Williams Email and Phone Number

Enterprise Customer Success Manager @ Radiation Detection Company
georgetown, texas, united states
Stacy Williams's Location
New Port Richey, Florida, United States, United States
Stacy Williams's Contact Details

Stacy Williams personal email

n/a
About Stacy Williams

Adaptive, effective leader with a strong work ethic and positive winning attitude. Thrives in a fast paced, collaborative environment with a continuous passion for superior customer service and satisfaction. Highly effective decision maker capable of recognizing and resolving conflict both internally and externally. Demonstrated success in identifying and leading process improvements. Excellent written and verbal skills. Ability to learn new software quickly. Highly organized and meticulous with the ability to multitask and adjust priorities as needed. Confident working with Senior Management, providing and receiving feedback to deliver company goals and objectives.

Stacy Williams's Current Company Details
Radiation Detection Company

Radiation Detection Company

View
Enterprise Customer Success Manager
georgetown, texas, united states
Website:
radetco.com
Employees:
41
Stacy Williams Work Experience Details
  • Radiation Detection Company
    Customer Success Manager
    Radiation Detection Company Apr 2024 - Present
  • Knowbe4
    Smb Customer Success Manager
    Knowbe4 Nov 2019 - May 2024
  • Vology
    Sales Support Manager
    Vology Dec 2015 - Oct 2019
    Clearwater, Fl
    • Onboarding and Offboarding, scheduling, distribution of workload, KPI’s, SLA’s, PIP’s, people reviews, weekly one on one’s as well as team meetings to ensure continuous employee development• Manage reports and dashboards to provide sales and leadership with visibility and confidence• Create and manage ServiceNow tickets for Business Enablement team to resolve internal system issues and enhancements timely• Create and maintain training documentation and provide hands on training to support staff and sales team members on system, processes and procedures• Escalation for internal and external sources• Answer customer inquiries/resolve customer satisfaction issues• Create AP vouchers and Invoicing• Review and post invoices• Third-party recurring monthly and annual billing• Process RMA’s and RTV’s, customer and payable credit notes, create and process replacement orders• Assist Account Managers with deal registrations, obtaining vendor quotes and building customer facing quotes• Develop and maintain mutually beneficial vendor relationships.
  • Vology Data Systems
    Senior Purchasing Agent
    Vology Data Systems Aug 2009 - Dec 2015
    Oldsmar, Fl
    • Onboarding and training new purchasing agents on internal system, processes and procedures• Provide reporting and feedback to Director or Procurement on teams SLA’s and KPI’s• Build and maintain vendor relationships through calls, travel and continuous networking• Obtaining, cataloging and managing Master Purchasing Agreements• Negotiate best pricing and purchase for customer order fulfilment and stock
  • Vology
    Sales Operations And Procurement Specialist
    Vology Dec 2007 - Aug 2009
    Oldsmar, Fl
    • Process sales orders and procure for fulfilment• Obtain tracking, trace and work with internal and external sources on shipping and receiving issues• Process invoices, credit memos, RMA’s and RTV’s and coordinate replacements orders• Deal registrations
  • 1 Nation Technology Corporation
    Sales Assistant
    1 Nation Technology Corporation Jun 1999 - Dec 2007
    Oldsmar, Fl
    • Creating and processing sales orders and Procure hardware for order fulfilment• Obtain tracking, trace and work with internal and external sources on shipping/receiving issues• Sign off on all orders prior to packaging to ensure accuracy• Process RMA’s and coordinate replacements
  • Jireh Inc
    Accounts Payable Coordinator
    Jireh Inc Apr 1993 - Jun 1999
    Tarpon Springs, Fl

Stacy Williams Skills

Procurement Outstanding Customer Service Customer Service Account Management Telecommunications Vendor Management Purchasing Negotiation New Business Development Inventory Management Contract Negotiation Solution Selling Networking Sales Sales Management Sales Operations Selling Direct Sales Strategic Planning Customer Satisfaction Business Development Managed Services Training Management Team Building Process Improvement Voip Leadership Project Management Salesforce.com

Frequently Asked Questions about Stacy Williams

What company does Stacy Williams work for?

Stacy Williams works for Radiation Detection Company

What is Stacy Williams's role at the current company?

Stacy Williams's current role is Enterprise Customer Success Manager.

What is Stacy Williams's email address?

Stacy Williams's email address is sw****@****vds.com

What skills is Stacy Williams known for?

Stacy Williams has skills like Procurement, Outstanding Customer Service, Customer Service, Account Management, Telecommunications, Vendor Management, Purchasing, Negotiation, New Business Development, Inventory Management, Contract Negotiation, Solution Selling.

Who are Stacy Williams's colleagues?

Stacy Williams's colleagues are Melinda Smith, Jeanine Bailey, Linda Samdahl, Gamah Toney, Regina Holden, Bree Koch, Traci Hawkes.

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