Stacy Shea Email & Phone Number

Black Mountain, Nc, Us

Lead and manage larger, more strategic initiatives from both the core business as well as from the Innovation team, with a greater focus on using qualitative research methods, moderating listening sessions, and facilitating design thinking workshops.

Led the design, collection and analysis of voice of the customer data for executive presentation, discussion, and strategic and operational planning. Collaborate with internal clients to determine research objectives; then fulfill objectives through appropriate questionnaire design, sample selection, training and supervision of fieldwork, data analysis, report writing, and presentation of results. Make recommendations by leveraging an understanding of business and key strategic initiatives.

Neenah, Wi

Worked with the Customer & Market Research team in assisting in the successful execution of all aspects of primary research projects ensuring they were completed on time. Responsibilities included, questionnaire design, sample selection, creating and running data tabulations, and setting up reporting tools. Other responsibilities included managing secondary research, new product concept testing, and satisfaction tracking. Used online, telephone, mail, and in-person methodologies.

Appleton, Wi

Was responsible for conducting in-depth telephone interviews to capture the Voice of the Customer. Other responsibilities included scheduling customer visits and conference calls, transcribing materials from customer visits, and assisting the research team with other project work as needed.

Ba, Marketing, Summa Cum Laude

Principles Of Marketing Research