Responsible for providing sales support to existing business customers, securing contract renewals, ensuring customer satisfaction and reducing churn. Maintaining needs of assigned customers by conducting premise visits, customer bill analysis and account review sessions. Training key corporate clients onstrategic products and features, coordinating large volume conversions to include porting, setup and customer communications. Assisting customers with B2B website on-site setup and providing support as needed.

Responsible for managing and servicing over 400 major accounts with over 6,900 pagers in service, while generating new business. Managed personal, and customer inventory levels. Analyzed invoices and resolved disputes.

Responsibilities included recruiting, training and managing the daily activities of the sales force, while managing the operations of two retail stores. Assisted the sales force in all steps in the sales process. AccomplishmentsTop producing Branch Manager in the GA/SC Region for both Retail and Direct Outside SalesPromoted to Wireless Data Products Manager

Responsible for gaining new business through prospecting, growing existing business while providing the highest level of customer service and training customers and co-workers on all aspects of paging products and services. AccomplishmentsSold Mission Hospital account totaling 2,500 pagers1998 Gold Sales Excellence Award winner finishing 2nd in the Southeast and 6th in the company

Responsibilities included recruiting and training independent contractors to properly install fixtures and POS materials in retail stores in Western North Carolina and Upstate South Carolina. Recruited, trained and supervised Retail Merchandising Assistants, Returned Goods Processors and other part-time employees. Assisted the Field Sales Force in selling appropriate fixtures and POS items to retailers. AccomplishmentsSold 100% of independent accounts on the Price Reduction Program and the Marlboro Leadership Program, resulting in sales over 30,000 cartons and $250,000 in revenue, while maintaining my Retail Merchandiser responsibilities.Negotiated with several temporary agencies for part time labor where I obtained a lower bill rate, saving the company 15% on the bill rate and gained and additional 250 hours of manpower for the 4th Quarter, 1994 to assist the Sales Force in implementing a major Marlboro promotion.