Steele Hill Email & Phone Number

Austin, TX, US

New York, NY, US

• Chart successful course of directing a team of six professionals and administering a $7.5M portfolio encompassing 16 Private Equity accounts to drive consistent revenue growth.
• Execute comprehensive market research and in-depth analyses of current and historical revenue trends, then apply insights to forecast and drive future account growth.
• Support business unit leadership in developing and presenting strategic initiatives for a dynamic business unit consisting of 50+ professionals, contributing to overall organizational success.o Present client servicing.
• Monitor account performance and hold team members accountable for achieving and surpassing monthly/quarterly/annual growth targets.
• Forge and cultivate strong relationships with key stakeholders, including partners and executives, fostering a collaborative environment to support successful investment outcomes.
• Support company growth by interviewing client service candidates and providing feedback to the talent acquisition team.

New York, NY, US

• Achieved success in managing, coaching, and developing a team of six direct reports, leading to five well-deserved promotions.
• Researched and identified opportunities for growth and improvement within assigned accounts, then formulated comprehensive servicing plans to capitalize on these opportunities, enhancing overall account performance.o.
• Demonstrated expertise in pitching and selling alternative products aligned with client research objectives and contract terms, contributing to diversified revenue streams and client satisfaction.
• Cultivated a collaborative team dynamic by providing recognition and constructive feedback to maintain an engaged and highly motivated team.

New York, NY, US

• Built strong relationships, established rapport, and serviced two major accounts, resulting in remarkable revenue growth of 187% and 35% within a single year.
• Aligned objectives and bridged communications with internal stakeholders to strategize and implement routine client outreach initiatives, playing a pivotal role in driving sustained revenue growth.
• Built client trust by executing assigned projects within assigned deadlines, budgets, and with extreme attention to detail.

New York, NY, US

• Identified and secured subject matter experts for clients with crucial, time-sensitive projects requiring additional assistance and/or resources.
• Engaged in collaborative problem-solving with clients and proactively offered alternative solutions to address their specific investing research needs.

Alexandria, Virginia, US

• Engineered comprehensive IT compliance solutions aligned with company policies, industry best practices, standards, and regulatory requirements.
• Orchestrated internal audit projects by collaborating seamlessly with internal contacts and external auditors to strengthen controls and supply clients with value-added opportunities, such as additional security.
• Communicated process and control improvement recommendations to client managers.
• Authored detailed documentation and reports to support executive-level decision-making processes.

Alexandria, Virginia, US

• Elevated team productivity to meet client deadlines by effectively supervising entry-level staff in executing assigned tasks while championing company values and quality standards.
• Monitored the exchange of 800 client requests and responses, significantly enhancing team organization and responsiveness.
• Examined testing results and formulated recommendations for control improvements, providing valuable insights to enhance operational efficiency and client satisfaction.
• Engineered a database to monitor the status of project deliverables, estimating completion timeframes and costs according to contractual deadlines, bill rates, and available resources.
• Enhanced the IT security of four government agencies by evaluating processes and controls related to financial applications, networking functionality, databases, operating systems, and other infrastructure.
• Scheduled and facilitated audit meetings with auditee contacts, then conclusions from the results.

Durham, North Carolina, US

• Conducted meticulous audits of employees' expense reports to ensure accuracy and compliance, facilitating timely reimbursements.
• Facilitated interactive training sessions and fielded questions to improve employee knowledge of the expense reporting process.

Cary, NC, US

• Expedited the processing of invoices, resolving a two-month backlog within a single month.
• Keyed in payments to be made to vendors after confirming product deliveries with warehouse management.
• Matched purchase orders, payments fulfilled, and invoices to ensure that all invoices were electronically filed.