Advanced platform performance concepts, development and implementation strategies, enterprise architecture, partner strategy and engagement, platform strategy, prototyping and research, scalability, solution architecture and consulting, talent development strategy and execution, training development and delivery, internal expert programmes.We are a leading medical technology company with 50,000+ employees in 70+ countries. Our products and services are assisting over five million patients a day and more than 70% of the critical clinical decisions around the world are directly impacted by our technology. With 120 years of experience and 18,500 patents globally we are at the forefront of innovating and shaping the future of healthcare.

Built and led a team of 30 ServiceNow Solution Architects and Developers in Europe, US and AP.

Enable Professional Services are an award-winning gold partner with ServiceNow in the Asia Pacific region. Having relocated from Europe to Australia for the role, and being Enable's first employee based out of Adelaide, my achievements include whilst are not limited to:- one of the key contributors in having established Enable as the go-to ServiceNow partner in SA- ramped up a team of six consultants from hiring and throughout their career development- established strong customer relationships both regionally and across the wider Australian market- partnered up with ServiceNow in exponentially developing the local customer base- drove a tenfold increase in professional services revenue over 18 months

Successfully led technical units within larger project teams in providing state of the art ServiceNow solutions to Fortune 500 customers.

Short stint involving platform architectural advisory to customers in the DACH region.

Critically contributed towards establishing the country’s first ServiceNow delivery team through coaching staff whilst developing enterprise service management solutions for global customers.

Project managed development of three-tier software as a service, web and cross-platform mobile solutions to businesses in fast moving consumer goods, financial and technology markets. Successfully piloted lean and agile methodologies within the company, leading to widespread adoption.

Configured, integrated and provided technical support for Team Foundation Server, Kofax Capture and Kofax Transformation Modules.

Highly appreciative of having had the early opportunity to develop on and administer the ServiceNow platform whilst being part of an international project to replace HP Service Desk 4.5. This was my introduction to the world of ServiceNow at a time when their releases were yet to be named after cities.

Provided development and support services for HP Service Desk 4.5 in the areas of Change Requests, Support Requests, integrations and master data.

Developed web applications using .NET, C#, JavaScript, Web Services, XML, HTML, CSS, SQL Server, T-SQL and Team Foundation Server.

Performed quality assurance testing for internal software products. Designed test plans and technical documentation.