• Provided daily administrative support to Field Operations management & crews• Responded to all customer inquiries & handling complex matters as needed• Treated confidential/sensitive information appropriately• Planned, prioritized, & accomplished a diversified workload using personal judgement• Prepared material requisitions, placed orders, & maintained inventory• Visited jobsites to review scope of work, take photographs, measurements, & draft proposals• Created invoices & processed payments/deposits*Formerly BDry

• Effectively managed marketing projects from conception to completion• Used digital marketing platforms to increase sales & overall company productivity• Prepared & oversaw online marketing campaigns, resulting in an increase in partner relations• Designed & implemented new brands for the company• Continued a multitude of previous job responsibilities*Came back after Co-Vid shutdown & the bankruptcy of Mid-Atlantic Waterproofing to the rebranded Basements.com in Aug '20 (Had to put May to keep it under the same umbrella)

• Managed 50+ employees, including basic human resources functions, reporting, training, & recognition• Matched representatives with qualified appointments, based upon distance & availability• Maintained all personnel scheduling as well as confirming appointments & rescheduling when needed• Performed routine data entry, clean-up, & reporting to ensure accuracy within the database• Answered incoming calls & assisted Field associates

Lead Marketing Representative:• Operated the computer to view prospects & perform needed data entry• Checked schedules & assessed daily/weekly appointment needs• Created & implemented new scripts to use to attract new & current prospects• Scheduled qualified call-in estimates, reset appointments, performed follow ups & kept files updatedAwards:Gold Club: $1 Million in Sales ('18, '19)Silver Club: $750,000 in Sales ('17 '18, '19)Bronze Club: $500,000 in Sales ('17, '18, '19)Booker of the Month:#1 Booker of The Month (Nov '15, March '17, July '17, Sept '17, Nov '17, Jan '18, April '18, May '18, Aug '18, Oct '18, Dec '18, Feb '19)#2 Booker of The Month (May '16, June '16 June '17, Dec '17, March '18, July '18, Nov '18, Jan '19)#3 Booker of The Month (July '16, Feb '17, April '17, May '17, June '18, Sept '18)Type of Leads: Home Show, Angie's List, BJ's, Commercial Properties, Warm Calling, Home Advisor, Canvassing, Home Depot, Cold Calling, Internet, Porch.com, Realty, TV & Radio...Partner Companies:-Owens Corning (Marketing Rep)-Mold Company (Manager/Marketing Rep)Event Rep:• Work at home show events; promotors, prospective customers & run events.• Generate qualified leads with potential customers• Travel to various locations to present company's products & services• Setting up & breaking down displays• Ability to run whole showsHome Shows: Philadelphia Home Show, Philadelphia Flower Show, Greater Philadelphia RV Show, Del Val Home Show (Aston, PA), Knights of Columbus Italian Festival (Galloway, NJ), & BJ's Wholesale (New Castle County, DE)

Sales Associate: Ensure a friendly environment in the store. Make sure the customers are well assisted & be courteous when approached. Assist in stocking the merchandise. Be aware & update promotions & advertisements. Posses good communications skills with the customers to build a good customer-store relationship. Assist customers & display the merchandise. Take the attention of sales personnel for the procedure of payment .Inventory Associate: Manage & keeping records of inventory & ensuring stocks are properly warehoused. Unload & stock the merchandise for availability. Manage the warehouse.

Efficiently & effectively receive & store goods inward following Amazon's internal processes & procedures using RF scanners Pick customer orders ensuring a high level of quality & productivity Accurately pick, pack & ship customer orders to ensure the customers' high expectations Accurately read instructions from a scanner Relocate products (FC specific: using forklifts, pump truck and power pallet truck) Consistently achieve "Performance Standard" set for my department Adhere to safety, quality & production standards